Gavin Gibson
Kous
Summary
Dynamic and reliable Hardware Sales Associate at Ace Hardware, leveraging product knowledge expertise to enhance customer satisfaction and streamline inventory management. Proven ability in upselling and fostering teamwork, ensuring a positive shopping experience while maintaining a well-organized environment. Committed to delivering exceptional service and dependable support in fast-paced settings.
Experienced with product knowledge, customer service, and sales techniques. Utilizes strong interpersonal skills to engage customers and meet their needs effectively. Track record of contributing to team success through collaboration and adaptability.
Overview
8
8
years of professional experience
Work History
Hardware Sales Associate
Ace Hardware
08.2022 - 12.2024
- Utilized expert knowledge of hardware products to educate both customers and fellow associates on product offerings.
- Assisted customers in selecting the appropriate hardware products for their specific needs, resulting in higher customer satisfaction.
- Maintained a clean and organized store environment at all times, promoting a positive shopping experience for customers.
- Contributed to inventory management by accurately tracking stock levels and placing orders when needed, minimizing out-of-stock occurrences.
Pizza Maker
Papa Johns
01.2017 - 01.2021
- Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods.
- Rolled and shaped dough to correct sizes and shapes based on orders to fit in oven and cook evenly.
- Learned and memorized menu items and specials to provide accurate and up-to-date information to kitchen staff.
- Prepared raw materials for cooking by cutting vegetables and preparing dough.
Education
MPA - Public Administration
Indiana University
Gary, IN12-2024
Bachelor of Science - Criminal Justice
Indiana University
Gary, IN05-2023
Skills
- Hardware installation
- Product knowledge expertise
- Software familiarity
- Upselling
- Teamwork and collaboration
- Honest and dependable
- Reliable and responsible
- Time management
- Reliability
- Verbal and written communication
Timeline
Hardware Sales Associate
Ace Hardware
08.2022 - 12.2024
Pizza Maker
Papa Johns
01.2017 - 01.2021
MPA - Public Administration
Indiana University
Bachelor of Science - Criminal Justice
Indiana University
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