MS Office
Gavin Mathias Gracias
Administrator
Navelim,Goa
Summary
Well-organized Administrator focused on business efficiency and operational improvements. Deliver proactive support on key administrative matters to promote productivity across departments. Proficient in Ms-Office with expertise in database management.
Overview
4
4
Languages
1
1
Certification
12
12
years of post-secondary education
7
7
years of professional experience
Work History
Center Manager
Nephrocare Health Services Pvt Ltd
Margao, Goa
12.2019 - 02.2021
- Executed billing tasks and recorded information in company databases.
- Screened and transferred incoming calls, took down messages and transmitted information and documents to internal personnel as point of contact for office.
- Made decisions affecting daily operations such as overseeing purchasing and inventory management.
- Employed proven problem-solving techniques to resolve issues quickly and effectively.
- Helped employees with day-to-day work and complex problems by applying motivational strategies.
- Established positive working relationships with colleagues, manager and patients through regular communication and effective anticipation of needs.
- Resolved patients complaints and maintained clean and tidy working area.
- Delivered clerical support by efficiently handling wide range of routine and special requirements.
- Scanned, filed and transmitted various documents and adhered to digital filing procedures.
- Evaluated facility operations and personnel for safety and health regulations compliance.
- Oversaw all aspects of equipment installation, maintenance, and repair for both internal and external services.
- Supervised staff of 18, including Clinical and Non Clinical in day-to-day activities.
- Tracked and documented operational and financial records
Administrator
Prestige Future Trading LLC
Dubai, UAE
09.2018 - 08.2019
- Managed transactions, invoicing and budgeting to decrease financial inconsistencies.
- Booked flights, car rentals and hotel accommodations for business travel for company owner.
- Kept detailed records of supplies and equipment use to effectively budget and make orders for new supplies.
- Monitored and tracked performance of employees, identifying and targeting areas in need of improvement and further training.
- Oversaw HR functions, including hiring, staffing, training, payroll and labor law compliance.
- Verified and submitted timekeeping information for accurate and efficient payroll processing.
- Executed basic banking and bookkeeping tasks.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Handled incoming and outgoing correspondence, including mail, email and calls.
- Maintained appropriate filing of personal and professional documentation.
- Coordinated events and worked on ad hoc projects.
- Maintained entire staff;s schedule.
Accounts Assistant
Rosary Confectionary
Navelim, Goa
03.2016 - 04.2018
- Performed administrative and clerical duties such as word processing, data entry and copying.
- Prepared and mailed invoices to customers, processed payments and documented account updates.
- Applied mathematical abilities on daily basis to calculate and check figures in all areas of accounting systems.
- Communicated regularly with customers regarding account questions and issues.
- Completed weekly check runs and maintained accounting ledgers by verifying and posting account transactions into accounting system.
- Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
Administrative Assistant
J Hawk Securities
Navelim, Goa
08.2012 - 04.2015
- Coordinated travel arrangements, including booking airfare, hotel and ground transportation.
- Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
- Prepared packages for shipment, pickup and courier services for prompt delivery.
- Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
- Performed various administrative functions, including filing paperwork, delivering mail, sorting mail, office cleaning and bookkeeping.
- Recruited and screened qualified potential employees.
- Prepared a variety of different written communications, reports and documents to ensure smooth operations.
- Organized weekly staff meetings and logged minutes for records.
Education
Bachelor of Commerce - Cost Accounting And Management
Rosary College of Commerce And Arts
Navelim, Goa-India 06.2009 - 05.2012
GED -
Rosary Higher Secondary School
Navelim, Goa- India 06.2007 - 05.2009
High School Diploma -
Rosary High School
Navelim, Goa -India 06.2000 - 05.2007
Skills
Documentation and reporting
Office administration
Multi Tasking
Software
Tally ERP
POS Software
Certification
Diploma in Computer Application, Digicom Institute
Timeline
Center Manager
Nephrocare Health Services Pvt Ltd
12.2019 - 02.2021
Administrator
Prestige Future Trading LLC
09.2018 - 08.2019
Accounts Assistant
Rosary Confectionary
03.2016 - 04.2018
Administrative Assistant
J Hawk Securities
08.2012 - 04.2015
Bachelor of Commerce - Cost Accounting And Management
Rosary College of Commerce And Arts
06.2009 - 05.2012
Diploma in Computer Application, Digicom Institute
05-2009
GED -
Rosary Higher Secondary School
06.2007 - 05.2009
High School Diploma -
Rosary High School
06.2000 - 05.2007