Gavin Kolter
Plymouth
Summary
My experience in multiple customer service positions has helped me increase my problem solving skills and approach customers with an open and empathetic mindset. I also have experience in managerial positions delegating tasks to fellow co workers and managing money during store closing. My education gives me skills to manage social media content and create websites for any business as well.
Overview
5
5
years of professional experience
Work History
Key Holder
Dollar General
05.2022 - Current
- Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
- Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
- Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
Cashier/Drive Through Headset
Taco Bell
11.2019 - 08.2020
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
Education
No Degree - General Studies
Indiana University South Bend
South BendVisual Communications Certificate - Visual Communications
Ivy Tech Community College of Indiana
South BendSkills
- Customer service
- Cash handling accuracy
- Training and mentoring
- Staff oversight
- Task delegation
- Adobe Illustrator
- Adobe Indesign
- Photography
- Music Production
- Music Theory
- Website Creation
- Social Media Management
Timeline
Key Holder
Dollar General
05.2022 - Current
Cashier/Drive Through Headset
Taco Bell
11.2019 - 08.2020
No Degree - General Studies
Indiana University South Bend
Visual Communications Certificate - Visual Communications
Ivy Tech Community College of Indiana
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