Gavin Smith
Greenfield
Summary
Dynamic and dedicated professional with a strong background in customer service and teamwork. Proven ability to enhance client satisfaction through attentive service and reliability. Skilled in maintaining cleanliness and food safety standards, consistently exceeding performance goals while fostering a positive work environment.
Overview
3
3
years of professional experience
Work History
Concessions Worker
New Palestine Junior High
12.2021 - 01.2025
- Consistently provided friendly service to promote better customer engagement.
- Kept area, equipment and surroundings tidy and organized to comply with cleanliness standards.
- Enhanced customer satisfaction by providing efficient and friendly service at concession stands.
- Served drinks and snacks to patrons, maintaining professionalism, and supporting individual needs.
- Maintained a positive attitude while managing long lines or addressing challenging situations with customers.
- Collaborated with team members to ensure smooth operations during high-traffic events.
- Handled cash transactions accurately, ensuring proper change was given and maintaining a balanced register.
Service Intern
Koenig Equipment Inc.
05.2024 - 07.2024
- Developed strong relationships with clients by consistently providing friendly and attentive service.
- Supported team members in completing tasks efficiently, resulting in improved overall productivity.
- Demonstrated adaptability by quickly learning new tasks and systems when assigned additional responsibilities during peak periods or staff shortages.
- Aided technicians as needed during repairs or installations, ensuring timely project completions without compromising quality standards.
- Exceeded performance goals by taking on additional tasks and responsibilities when required, showcasing a strong work ethic and commitment to success.
Maintenance Crew Member
Links Golf Course
09.2022 - 08.2023
- Followed routine maintenance checklist.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Removed outdoor debris and yard clippings into receptacles to properly maintain grounds.
- Followed safety precautions to avoid personal injury and provide safe work environment.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
Education
High School Diploma -
New Palestine High School
New Palestine, IN05-2025
Skills
- Customer service
- Cleanliness maintenance
- Professionalism and courtesy
- Teamwork orientation
- Food safety
- Reliability and punctuality
Timeline
Service Intern
Koenig Equipment Inc.
05.2024 - 07.2024
Maintenance Crew Member
Links Golf Course
09.2022 - 08.2023
Concessions Worker
New Palestine Junior High
12.2021 - 01.2025
High School Diploma -
New Palestine High School
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