Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
6
6
years of professional experience
Work History
SEC
Quess corp limited (samung electronic india)
Beed
08.2023 - Current
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Understood and followed oral and written directions.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Identified needs of customers promptly and efficiently.
Assisted with customer requests and answered questions to improve satisfaction.
Hub Supervisor
Identify plus services pvt ltd
Aurangabad
09.2019 - 02.2022
Supervised and coordinated activities of hub personnel to ensure efficient operations.
Provided guidance and direction to employees on all job functions, policies and procedures.
Maintained accurate records of employee attendance and performance.
Conducted regular staff meetings to discuss operational issues and goals.
Resolved customer complaints in a timely manner while maintaining company standards.
Delivery Courier
Ekart logistics
Aurangabad
03.2018 - 02.2019
Maintained records of deliveries, including customer names, addresses, and contact information.
Ensured timely delivery of packages to customers in accordance with company standards.