Summary
Overview
Work History
Education
Skills
Timeline
AssistantManager

GAYATHIRI S

Bangalore

Summary

Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working and adapting to new situations and challenges to best enhance the organizational brand.

Overview

3
3
years of professional experience

Work History

Assistant Manager

Byjus
Bangalore
10.2020 - Current
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Analyzed new products or services, increased marketing activities and improved customer service to drive sales.
  • Compiled financial data to comply with budget.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Reduced financial discrepancies to minimize threats to health and productivity of business.
  • Retained existing clients and developed new accounts by extending high quality and efficient support service.
  • Upsold products and services to increase company revenue beyond targets.
  • Increased sales by educating prospects on benefits of products and services in comparison to competitors.
  • Helped streamline repair processes and update procedures for support action consistency.

Product Specialist

Byjus
Bangalore
11.2019 - 08.2020
  • Researched product's technical specifications and accurately communicated information.
  • Logged phone numbers and email addresses to contact customers for follow-ups.
  • Continually expanded knowledge of Application and product line.
  • Assisted with demonstrations of product to showcase functionality.
  • Trained and provided coaching to junior team members.
  • Liaised between customers and manufacturing to design new product.
  • Followed up with clients to verify optimal customer satisfaction following support engagement and problem resolution.

Education

Bachelor of Engineering - Electronics And Communication Engineering

C Abdul Hakeem College of Engineering & Technology
07.2017

Skills

  • Employee Coaching and Motivation
  • Project Proposals
  • Managing Multiple Priorities
  • Product and Service Knowledge
  • Shrinkage Prevention
  • Transaction Monitoring
  • Statistical Data Gathering
  • Managing Operations and Efficiency
  • Administration and Reporting
  • Directing Team Members
  • Performance Tracking and Evaluations
  • Sales Monitoring
  • Promotional Campaigns
  • Data Collation
  • Timelines and Milestones
  • Monetary Transactions
  • Operational Excellence
  • Accounts Payable and Accounts Receivable
  • Business Analysis
  • Answering Customer Questions
  • Human Resource Management

Timeline

Assistant Manager

Byjus
10.2020 - Current

Product Specialist

Byjus
11.2019 - 08.2020

Bachelor of Engineering - Electronics And Communication Engineering

C Abdul Hakeem College of Engineering & Technology

Similar Profiles

CREATE PROFILE
GAYATHIRI S