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 Seasoned IT network professional with a strong dedication to excellence and a proven track record in designing, engineering, and implementing robust network infrastructures. Proficient in LAN/WAN, TCP/IP, DNS, ACL, routing, VLAN, VPN, and VOIP technologies, including SD-WAN deployment. Extensive knowledge of leading network routers and switches such as Cisco, FortiGate, and Juniper, with expertise in configuring routing protocols like EIGRP, OSPF, BGP, and static routing. Adept in wireless installation, configuration, and troubleshooting. Demonstrated proficiency in IT hardware/software repair, network management, and system optimization. Recognized for exceptional customer service, impeccable time management, and adept troubleshooting skills. 

Talented Technical Support Representative with gift for understanding needs of both business and home users. Versed in troubleshooting and desktop support on Windows, Linux and Mac systems. Proven skill in resolving problems quickly on first call. Versatile Technical Support Representative skilled at offering clients easy-to-understand guidance and actionable advice. Positively impacts all customer interactions and engineering efforts for supported products. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Punctual, team player, great multitasking skills. Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.

Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Technical support professional with strong focus on troubleshooting, system optimization, and user assistance. Expertise in resolving complex technical issues, enhancing user experience, and maintaining operational efficiency. Effective collaborator known for adaptability and delivering reliable results in dynamic environments. Skilled in communication, problem-solving, and using technical tools to support team objectives.

Gayathri Obalesh

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Technical Support Advisor

Customer Service Associate

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Bachelor of Engineering - Electronics & Communication Engineering

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Technical Support Advisor

Customer Service Associate

Bachelor of Engineering - Electronics & Communication Engineering

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