Committed and reliable candidate looking for back to office after a long break. Most of the experience is in customer service, looking for challenging job.
Overview
6
6
years of professional experience
3
3
years of post-secondary education
Work History
Medical Assistant
ATRIMED PHARMACEUTICALS PVT LTD
BENGALURU
08.2020 - 12.2020
6 months project to setup the medical store.
Did the project and met the target.
OPERATIONS MANAGER
CORPORATE CONNECT BPO PVT LTD
BENGALURU
11.2007 - 01.2009
Prepared annual budgets with controls to prevent overages.
Directed initiatives to improve work environment, company culture or overall business strategy.
Led improvement initiatives to advance operational efficiencies and increase revenue.
Senior Officer
ICICI BANK LTD
BENGALURU
02.2003 - 09.2007
Consistently achieved a high level of customer satisfaction by exhibiting a positive attitude and building trust, by ensuring commitments are met and expectations are exceeded by offering additional information about the company’s products in line with customer needs and priorities. Suggested clients about various policies according to their needs. Resolving/ addressing client queries.
Functioned as Relationship Officer for the high net worth individuals of the branch.
Conducted a customer profiling exercise for the branch so as to identify potential high net worth individuals for enhancing their profile to HNI.
Worked as a part of the retail business development team of the branch so as to achieve preset business objectives.
Acted as an Audit Co-ordinator at the branch and taking care of all audit requirements & compliances.
Sales Force Excellence - Manager at MSD Pharmaceuticals Pvt Ltd. (Payroll of Manpowergroup services India Pvt Ltd)Sales Force Excellence - Manager at MSD Pharmaceuticals Pvt Ltd. (Payroll of Manpowergroup services India Pvt Ltd)