Gayathri Prabhakaran

• Prepared the test cases, test Results, for both positive and negative Scenarios and mapped the same to Requirements.
• Test Execution in SIT, UAT environment (Wizard CRM customization), and test execution in Channels (MADP and Internet Banking)
• To check Proper flow to CBS (Flex cube).
• Performing Sanity Testing, Ad-hoc Testing, Regression and functionality testing to Improve the Quality of testing
• Interaction with the Business users (Clients) and developers to discuss the requirement details and testing issues.
• Involved in the defect review meetings with the development team along with the testing team.
• Assisting with team for the resolution of the defect objective.
• Identification of defects and documenting them for fix.
• Involved in Daily Status Call, reviews and preparing Summary reports.

Status Publication on daily basis to the team and stake holders

• Create Test Plans, define Test Scenarios and Test Cases
• Worked on Execution of SQL Scripts to validate data between reports and backend database.
• Perform Functional Testing, System integration testing, User acceptance testing, Regression Testing.
• Ensure timely preparation and obtaining approval of Test Scenarios from respective businesses.
• Test data preparation for testing Processes.
• Interact with Business, clarify gaps, seek clarification on requirements, and identify gaps.
• Develop and maintain test scripts Analyze bugs by interacting with development team and track the bugs till closure.
• Participation in scrum calls like Daily Stand up, Sprint planning, Backlog refinement & Retrospective meetings.
• Maintaining Execution Cycle and Team documents.
• Prepared Exit Report for every end of the releases.

• Providing loan for businesses to obtain the Asset equipment (Example: Machinery, commercial vehicles)
• Working as checker for the loan creation & other process
• Monitoring the Process inbox on daily basis and ensuring no TAT misses from our end.
• Maintaining and Monitoring Client clearance log on daily basis.
• Preparing monthly reports of the customers using Cognos application Proficient in high-risk financial projects involving financial refund, verification of documents, sanction, and disbursement of refunds.
• Ensuring 100% TAT compliance activity for Ad hoc requests received from Clients.
• Mentoring and Providing process training to new joiners.

• Modifying personal information in accounts database (Changing name, address and contact details)
• Payments (Stop Cheque, STO, DDR, IAC, Third party fund transfer)
• Closing the Primary and Secondary accounts for the customer
• Ordering new debit/credit cards for the customers.
• Service the request for new Cheque book, Paying book and Account Statements.
• Calculating payable tax, outstanding amount for the customer.
• Connecting/ disconnecting Account to Account for the customer on request.
• Freezing and unfreezing the customer accounts based on request.