Gayathri Sharma
FINANCE
Bengaluru
Summary
Organized Bank Teller proficient in time management. Provides professional and courteous customer service with high levels of integrity and accuracy. Experienced in cash handling, balancing drawers, loan processing and inventory management.
Overview
4
4
Languages
Work History
Teller
HDFC Bank
12.2023 - Current
- Monitored and verified suspicious activity on customer accounts.
- Maintained friendly and professional customer interactions.
- Conducted regular self-assessments of performance to identify areas for growth or improvement within the role of a Teller.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
- Handled complex transactions such as wire transfers or foreign currency exchanges with accuracy and efficiency.
- Managed high-volume transactions efficiently while maintaining attention to detail, ensuring accurate processing for customers.
- Maintained accurate records of customer transactions in line with bank procedures.
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Assisted customers with banking needs and inquiries.
- Prepared reports on daily transactions for management review, highlighting areas for improvement or notable accomplishments.
- Improved customer satisfaction by providing efficient and accurate transaction processing.
- Executed wire transfers, stop payments and account transfers.
- Processed wide variety of retail banking transactions for personal and commercial customers.
- Processed customer transactions promptly, minimizing wait times.
- Educated customers on use of banking website and mobile apps.
- Identified sales opportunities and referred customers to branch partners in financial services.
- Arranged monies received in cash boxes and coin dispensers according to denomination.
- Cross-sold credit cards, loans and other bank products.
- Monitored and reported suspicious activity in line with bank security policies.
- Developed strong relationships with customers through exceptional service, fostering loyalty and trust.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Educated customers on use of banking website and mobile apps.
Education
B.Com. - Finance and accounting
Jain college
Bangalore, KarnatakaPre-University - Statistics, Economics, Business Studies, Accountancy
BNM PU College
Bangalore, KarnatakaS.S.L.C. - undefined
Prarthana School
Bangalore, KarnatakaSkills
Cash handling and management
Self Motivation
Relationship Building
Signature Verification
Cash counting
Customer Service
Identity Verification
Adaptability
Process Monitoring
Areas Of Interest
- Listening to songs
- Watching movies
- Badminton
Community Services
Helped at Rashtriya Yuva Prathishtana in developing government schools in 2021
Personal Information
- Date of Birth: 05/17/01
- Gender: Female
- Nationality: Indian
- Marital Status: Single
- Religion: Hindu
Disclaimer
I declare that the information and facts stated above are true and correct to the best of my knowledge
Timeline
Teller
HDFC Bank
12.2023 - Current
B.Com. - Finance and accounting
Jain college
Pre-University - Statistics, Economics, Business Studies, Accountancy
BNM PU College
S.S.L.C. - undefined
Prarthana School