Service Now
Experienced Oracle DBA with recent exposure to Snowflake database platform. Skilled in customer service, decision-making, and working under pressure.
Excelled in production support and successfully handled multiple disaster recovery support activities.
Previous experience with the cross-technology platform called Informix. Currently expanding expertise in Snowflake and actively involved in support platforms. Committed to continuing professional growth and seeking opportunities to contribute to the success of an organization.
Oracle Database Administration
Performance Tuning
Disaster Recovery Planning
ITIL Processes
Database Troubleshooting
Replication Management
Cloud Database Services
Service Now
Oracle Enterprise Manager (OEM)
Grafana
Azure Portal
Snowsight
Autosys
Oracle & Snowflake Support
SecureCRT
JIRA
POWER BI
ITIL Certification
Keen interest in acquiring proficiency in regional languages and recently started a hobby of learning Dutch