GAYATHRI V.S
Thiruvananthapuram
Summary
Skilled library assistant with background in clerical tasks, adept at managing and organizing large volumes of information efficiently. Demonstrated ability to support library operations through cataloging, shelving books, and assisting patrons with research inquiries. Possess strong interpersonal skills for effective communication with library visitors. Contributed to enhancing the overall user experience by implementing improved organizational practices within the workplace.
Overview
15
15
years of professional experience
Work History
Resource Person
Kudumbashree Office
Kalliyoor
03.2019 - Current
- Community Mobilization by encouraging community participation and involvement in Kudumbashree activities
- Training and Capacity Building-Organize and conduct training programs for NHG members on various aspects such as financial literacy, leadership, and entrepreneurship.
- Provide support in accessing microfinance and other financial services.
- Support the implementation of Kudumbashree projects and schemes at the local level.
- Collect and compile data on various indicators related to Kudumbashree activities
Skilled Contract Staff
Bharat Sanchar Nigam Limited
Trivandrum
02.2012 - 12.2019
- Provide administrative support to planning departments as needed
- Data Entry and Record Keeping
- Maintain office supplies inventory by checking stock and ordering new supplies as needed
- Prepare, proofread, and edit documents, reports, and presentations.
- Assist in organizing office events, meetings, and conferences.
- Provide backup support to other administrative staff when necessary.
Customer Care Executive
Popular Maruthi Vehicles & Services (P) Ltd
Kaimanam
06.2010 - 09.2011
- Handling customer queries regarding vehicle insurance
- Prepare data sheet of customers
- Sending reports on weekly basis to the management.
- Providing accurate information and guidance to customers about product features, usage, and benefits.
- Handling customer feedback and suggestions professionally
Education
Bachelor of Library and Information Science -
University of Kerala
12.2023
Diploma in Computer Application -
GWPTC
Kaimanam, Trivandrum12.2022
BSc - Statistics
Christian College
Kattakkada, Thiruvananthapuram12.2006
Plus Two - Science
GGHSS
Nedumangad12.2003
SSLC -
GHS Chitahra
12.2001
Master of Library And Information Science -
University of Kerala
ThiruvananthapuramSkills
- Interpersonal skills
- Organizational skills
- Library services
- Customer service
- Computer literacy
- Time management
- Problem-solving and conflict resolution
- Team collaboration
- Adaptability
- Creativity
- Communication skills
Languages
Malayalam
First Language
English
Upper Intermediate (B2)
B2
Hindi
Intermediate (B1)
B1
Tamil
Intermediate (B1)
B1
Personal Information
- Date of Birth: 10/21/85
- Nationality: Indian
References
Available upon request
Timeline
Resource Person
Kudumbashree Office
03.2019 - Current
Skilled Contract Staff
Bharat Sanchar Nigam Limited
02.2012 - 12.2019
Customer Care Executive
Popular Maruthi Vehicles & Services (P) Ltd
06.2010 - 09.2011
Bachelor of Library and Information Science -
University of Kerala
Diploma in Computer Application -
GWPTC
BSc - Statistics
Christian College
Plus Two - Science
GGHSS
SSLC -
GHS Chitahra
Master of Library And Information Science -
University of Kerala
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