Gayatree Mahapatra
Thane (W)
Summary
Professional with 12+ years of experience in Ed- Tech, Telecom/ICT and Construction equipment industry adept at Streamlining processes and systems resulting in cost savings and increase in organizational productivity. Business strategist with a proven track record of meeting targeted sales by implementing innovative marketing strategies, maximizing customer satisfaction, spreading brand awareness, building and motivating high-performance teams to maximize revenue and increase sales.
Overview
12
12
years of professional experience
Work History
Regional Sales Manager
Target Publications Pvt.Ltd.
Mumbai
11.2023 - Current
- Accomplish sales by servicing and expanding customer base. Create and run campaigns to increase sales and source new clients. Build strong relationship management with the Area Sales Manager, Sales Executives, and assigned territory. Various parts of Mumbai, its periphery region, and the assigned territory.
Key Responsibilities: - Customer profiling and market potential assessment. Market research needs to be carried out to map the customers and assess the market potential for all segments in the assigned territory. Handling the inquiries from existing and new clients. Resolve customer complaints regarding sales and service.
- Develop a business plan covering sales, revenue, agreed targets, and promoting the organizational objective.
- Target completion, meeting the requirements of the business plan, as per the potential of the assigned territory. Assessing the market readiness, developing marketing strategies for new products, and for products in the pipeline.
- Sales and market development, building and expanding the sales network across segments.
- Reporting & forecasting, maintaining a track of client information, forecasting future trends and change in the need/preference/behavior of the clients. Ensuring target oriented performance with Cost Benefit Analysis.
- After Sales Support, Handling queries related to After Sales Service in line with company policy and coordinate with the related departments.
- DSR Daily sales report to be made and submitted to the Sales Head & Key Accounts management of all team members, along with strict monitoring of the reports with complete details.
- Keep a check on team's promotional activities, periodic product demo/sales promotional activity with target-based objective and results.
- Monitor sales follow-up regularly, talking to colleagues and customers.
Senior Manager (Sales & Business Development)
Intellecta Consultants
Mumbai
10.2022 - 07.2023
- Develop organisational direction for cross Centre partnerships and delivery of services
- Develop strategic long-term plans to improve the quality of learning environments
- Drive cross-centre partnerships to enhance initiatives and programmes
- Drive the implementation of the recruitment strategies
- Establish new or revised policies, procedures and standards
- Lead development of centre programmes and initiatives
- Manage staff performance
- Oversee staff development, training and mentorship programmes
- Oversee student enrolment for the centre
- Prepare annual work plans and budget plans
- Review manpower plans for approval
- Set the centre's Key Performance Indicators (KPIs)
- Set the strategic direction for the centre.
Deputy Manager (Business Development)
Extramarks Education India Pvt. Ltd.
Mumbai
11.2020 - 09.2022
- Work with the rest of the BD team to develop and continually refine the sales strategy
- Morning meeting, after lunch meeting to ensure daily productivity
- Working upon strategies like BPP, CPP & SPP
- Weekly review meetings with BDEs and Higher Management to make the team aware about the Targets Achievement
- Helping and training them on a regular basis with calling pitch which help them in getting Quality Bookings
- Helping team with Conduction Trainings, flows and closing techniques by giving them proper probing techniques, counters & objection handlings
- Conducted various role plays which enhance their skills and knowledge level
- Doing one to one mentoring on daily basis with BDEs
- Auditing of normal calls and Booking Calls just to ensure about the quality of bookings and to judge the Conduction quality and Revenue
- By various parameters i judge the call pitch and i go with BDEs on shadow meetings to check where the strength and gap area is
- Lead distribution and using of various filters in Salesforce CRM
- Sharing of hourly productivity report to the higher managements
- Helping BDEs doing finance for the cx with the help of finance partners like Bajaj, techfino, finance peer, Credence & Ed pay
- For after sales service always help my team with Customer Relation team and customer support team to do the software onboarding on time, syllabus matching and task assignment homework are done by the students
- Taking feedbacks from Cx and asking them for video testimonials
- Work with the marketing team to identify the apartments where we can run our campaigns and generate revenues
- Conceptualize and execute cold email campaigns for schools across the Pan Maharashtra region
- Doing events in EM connect based schools and also non EM connect schools along with my team
- Visited various schools in Pan Maharashtra
- While in schools maintaining discipline with the team and conducting demos and also ensuring quality bookings from the team
- Conduct demos with schools expressing inbound interest’
- Build relations with schools, nurture them by identifying their context
- Generate relevant content to nurture schools: presentations, case studies, emails, etc
- Negotiate and finalize deals with schools
- Work with the school success team to smoothly handover converted schools.
Sales Team Leader–Key Account Manager
Etisalat Premium Business Partner, Dream Communications LLC
Abu Dhabi
02.2015 - 09.2020
- Progressed through challenging sales roles, excelling in every position.
- Manage execution of Etisalat agreements, contracts, and perform visual audits of accounts. Correct compliance issues, identify new sales opportunities, and implement approved customer business plans. Employ effective game theory, quote prices, credit terms, and bid specifications, resulting in revenue growth.
- Ensure sales and customer acquisition targets.
- Optimize cost and productivity.
- Manage, coach, and motivate team members.
Sales Engineer
JCB India Ltd
Bhubaneswar
03.2013 - 01.2015
- Demonstrated strategies like - lead-suspect-prospect-customer; Provided excellent client service and after sales service; Reported sales activity to seniors.
Marketing Executive-Trade Finance-Corporate & Global Market Operations
Summa Real Media Pvt. Ltd. (The Prameya-Odia Daily)
Bhubaneswar
03.2012 - 02.2013
- Handled market analysis and planning; strategized business development improved Customer service; liaised with clients; implemented the idea of business centers for increase in sales
Education
MBA (Marketing & HR) -
S’O’A University
Bhubaneswar, Odisha01.2012
Bachelors in Computer Application -
Utkal University
Odisha01.2010
Skills
- Market Intelligence
- Market Penetration
- Business Negotiations
- Channel Management
- Business Development
- Budgeting
- Revenue Growth
- Critical Thinking
- Analytical Skills
- Problem Solving
- Managing Profit and Loss
- Leadership
- Organizational Skills
- Project Management
- Team Management
- Cross-Functional Collaboration
Accomplishments
- Pan India Top Deputy Managers 3 Times, Extramarks Education, Mumbai
- Pan India Top Sr.BDE 2 Times, Extramarks Education, Mumbai
- Fast Track Growth Achiever – promoted to Deputy Manager in 3 Month, Extramarks Education, Mumbai
- Always Top Business Development manager in Pan Maharashtra & Indore Region In terms of Revenue (Net Realised & RPP)
- Won Top Team Leader & Best Performer, Etisalat
- Awarded Most promising Key Account Manager
- Amongst top 25 best performing key account managers
- Ranked 13 @ JCB India Ltd. Human Capital index dashboard, skill index
- Ranked 39 @ JCB India Ltd. Human Capital index dashboard, knowledge index
Computerproficiencies
Windows 95/98/NT/2000/2003win10, Ms.DOS, C, C++, VB6, Visual Basic - 6.0, MS Office, Adobe Photo Shop, Swish - 2.0, HTML, Front Page2000, MS-Access2000, Oracle9i, ADO, ODBC
Personal Information
- Date of Birth: 07/07/89
Languages
- English
- Hindi
- Oriya
- Marathi (Working)
- Arabic (Working)
Projects
J K Paper Mill, Odisha,
Summer Intern,
Management Trainee, 06/01/10 - 07/31/10,
Project - HRD Climate
Dissertation Project - Odisha,
Project - Comparative Analysis of advertisement campaign of all cellular service providers., 06/01/09 - 07/31/09
Timeline
Regional Sales Manager
Target Publications Pvt.Ltd.
11.2023 - Current
Senior Manager (Sales & Business Development)
Intellecta Consultants
10.2022 - 07.2023
Deputy Manager (Business Development)
Extramarks Education India Pvt. Ltd.
11.2020 - 09.2022
Sales Team Leader–Key Account Manager
Etisalat Premium Business Partner, Dream Communications LLC
02.2015 - 09.2020
Sales Engineer
JCB India Ltd
03.2013 - 01.2015
Marketing Executive-Trade Finance-Corporate & Global Market Operations
Summa Real Media Pvt. Ltd. (The Prameya-Odia Daily)
03.2012 - 02.2013
MBA (Marketing & HR) -
S’O’A University
Bachelors in Computer Application -
Utkal University
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