Gayatree Mahapatra
Head Of Sales/general Manager
Thane,MH
Summary
Professional with 15 + years of experience in Education, Ed-Tech, Telecom/ICT and Construction equipment industry adept at streamlining processes and systems resulting in cost savings and increase in organizational productivity. Business strategist with a proven track record of meeting targeted sales by implementing innovative marketing strategies, maximizing customer satisfaction, spreading brand awareness, building and motivating high-performance teams to maximize revenue and increase sales.Professional business leader prepared for challenges of Senior Manager role. Combines deep understanding of business operations with commitment to driving team success and achieving significant results. Renowned for adaptability in dynamic environments and collaborative approach to problem-solving, leveraging keen analytical and decision-making skills.
Overview
5
5
Languages
14
14
years of professional experience
Work History
National Senior Manager
Utkarsh Global Foundation
08.2025 - Current
- Lead and manage end-to-end Animal Welfare - Rabies Mukti Mission 2030 CSR programs
- Design, plan, and implement long-term animal welfare strategies Partner with NGOs, government bodies, veterinarians, and community groups
- Oversee shelter management, rescue programs, sterilization & Vaccination drives, and awareness campaigns Manage CSR budgets, grants, and compliance with statutory CSR guidelines
- Track impact metrics and prepare reports for leadership and board review
- Build and mentor a dedicated animal welfare team Ensure ethical standards and best practices in all welfare activities
Regional Channel Manager
Team lease Edtech Ltd.
05.2025 - 07.2025
- Drove double-digit regional sales growth by developing and executing high-impact channel strategies.
- Strengthened partner performance through targeted training programs that improved product adoption and sales readiness.
- Increased partner engagement by leading cross-functional alignment between HQ, regional teams, and key stakeholders.
- Identified new market opportunities through competitive and trend analysis, contributing to channel expansion.
- Boosted partner pipeline and brand visibility by executing regional events, marketing campaigns, and digital initiatives.
- Improved channel effectiveness by conducting performance reviews and implementing corrective action plans.
- Enhanced forecasting accuracy and operational efficiency through disciplined management of sales data, inventory, and receivables.
- Reduced operational costs while maximizing revenue through strategic territory budgeting and resource allocation.
- Strengthened customer satisfaction by resolving partner and customer issues quickly and collaboratively.
- Elevated partner capability by delivering ongoing coaching, product training, and technical support.
Regional Sales Manager
Target Publications Pvt.Ltd.
11.2023 - 11.2024
- Lead and inspire the sales team to achieve business growth by expanding the customer base, driving campaigns, and strengthening collaboration with the Area Sales Manager and BD Associates.
- Ensure territory-wide performance through strategic planning, team development, and customer-centric leadership.
- Guide, mentor, and motivate Sales Executives to achieve individual and collective targets.
- Foster collaboration across the team and ensure alignment with organizational objectives.
- Supervise market research initiatives to map customers, assess potential across segments, and ensure inquiries and complaints are handled promptly by the team.
- Develop and oversee business plans covering sales, revenue, and targets.
- Ensure the team executes strategies effectively to promote organizational goals.
- Monitor team performance against business plans, set clear KPIs, and implement corrective actions to meet targets.
- Drive expansion of the sales network across segments, ensuring the team actively penetrates new markets and nurtures existing ones.
- Oversee accurate reporting of client information and daily sales reports (DSR).
- Guide the team in forecasting trends and analysing customer behaviour for proactive decision-making.
- Ensure the team provides seamless after-sales service, coordinating with relevant departments to resolve issues and maintain customer satisfaction.
- Plan and monitor team-led promotional activities, product demos, and campaigns.
- Ensure objectives are met with measurable outcomes.
- Lead by example in maintaining strong client relationships.
- Encourage the team to engage consistently with customers and colleagues to build trust and loyalty.
- Role Objective:
- Key Responsibilities:
Senior Manager (Sales & Business Development)
Intellecta Consultants – NMIMS University
10.2022 - 07.2023
- Strategic Leadership
- Set strategic direction and KPIs.
- Build cross-centre partnerships and initiatives.
- Develop long-term plans to improve learning environments.
- Governance & Operations
- Establish policies, procedures, and standards.
- Approve manpower plans.
- Prepare annual work and budget plans.
- Oversee student enrolment and recruitment strategies.
- People & Programs
- Lead program and initiative development.
- Manage staff performance.
- Oversee staff training, development, and mentorship.
Deputy Manager (Business Development)
Extramarks Education India Pvt. Ltd.
11.2020 - 09.2022
- Sales Strategy & Team Management: Develop/refine sales strategies (BPP, CPP, SPP), lead daily/weekly meetings, track targets, manage lead distribution via Salesforce, and report productivity to management.
- Training & Quality Assurance: Mentor BDEs through role plays, one-on-one coaching, call audits, shadow meetings, and training on pitches, probing, and objection handling.
- Customer & Finance Support: Assist with customer financing through partners (Bajaj, Techfino, etc.), ensure smooth onboarding, collect feedback/testimonials, and coordinate with support teams.
- Marketing & Campaigns: Execute cold email campaigns, organize events in schools, collaborate with marketing team for apartment campaigns, and drive revenue generation.
- School Engagement: Conduct demos, build/nurture school relationships, create tailored content, negotiate/finalize deals, and hand over smoothly to the school success team.
Sales Team Leader–Key Account Manager
Etisalat Premium Business Partner, Dream Communications LLC
02.2015 - 09.2020
- Excelled in progressively challenging sales roles, consistently outperforming targets and delivering strong commercial outcomes.
- Managed execution of Etisalat agreements and contracts, ensuring full compliance with operational and regulatory requirements.
- Conducted detailed visual audits of customer accounts to verify accuracy, identify discrepancies, and implement corrective actions.
- Resolved compliance issues by coordinating with cross-functional teams and enforcing process improvements.
- Identified and developed new sales opportunities within existing and new customer segments, contributing to sustained revenue growth.
- Implemented approved customer business plans to strengthen account performance and enhance customer satisfaction.
- Applied game-theory-based pricing strategies to quote competitive prices, credit terms, and bid specifications, improving win rates.
- Achieved and exceeded sales and customer-acquisition targets through strategic planning and disciplined execution.
- Optimized cost structures and productivity by streamlining workflows and improving resource allocation.
- Led, coached, and motivated sales teams to elevate performance, build capability, and maintain a high-engagement culture.
- Key Responsibilities & Achievements
Sales Engineer
JCB India Ltd
03.2013 - 01.2015
- Applied structured sales strategies (lead → suspect → prospect → customer) to streamline conversion and maximize pipeline efficiency.
- Delivered exceptional client service and after-sales support, strengthening customer loyalty and repeat business.
- Prepared and presented detailed sales activity reports to senior management, enabling informed decision-making and performance tracking.
Marketing Executive
Summa Real Media Pvt. Ltd. (The Prameya-Odia Daily)
03.2012 - 02.2013
- Conducted market analysis and strategic planning to identify growth opportunities and guide business direction.
- Developed and executed business development strategies that enhanced revenue streams and expanded client base.
- Improved customer service operations, resulting in stronger client satisfaction and retention.
- Liaised with clients and stakeholders to build long-term relationships and ensure alignment with business goals.
- Implemented business centre initiatives that boosted sales and optimized operational efficiency.
Education
MBA - Marketing & HR
SOA University
Bhubaneswar, Odisha01-2012
Bachelors in Computer Application - undefined
Utkal University
Odisha01-2010
Skills
Artificial Intelligence
Market Intelligence
Market Penetration
Business Negotiations
Channel Strategy
Business Development
Critical Thinking
Analytical Skills
Managing Profit & Loss
Cross-Functional Collaboration
Sales strategy development
Team leadership
Sales forecasting
Sales growth initiatives
Client relationship management
Sales team mentoring
Business development
Revenue generation strategies
Database development
Timeline
National Senior Manager
Utkarsh Global Foundation
08.2025 - Current
Regional Channel Manager
Team lease Edtech Ltd.
05.2025 - 07.2025
Regional Sales Manager
Target Publications Pvt.Ltd.
11.2023 - 11.2024
Senior Manager (Sales & Business Development)
Intellecta Consultants – NMIMS University
10.2022 - 07.2023
Deputy Manager (Business Development)
Extramarks Education India Pvt. Ltd.
11.2020 - 09.2022
Sales Team Leader–Key Account Manager
Etisalat Premium Business Partner, Dream Communications LLC
02.2015 - 09.2020
Sales Engineer
JCB India Ltd
03.2013 - 01.2015
Marketing Executive
Summa Real Media Pvt. Ltd. (The Prameya-Odia Daily)
03.2012 - 02.2013
Bachelors in Computer Application - undefined
Utkal University
MBA - Marketing & HR
SOA University
Disclaimer
Date: ______ Place: Mumbai Gayatree Prasad Mahapatra
COMPUTER PROFICIENCIES
Windows 95-Win11, MS DOS, C, C++, VB6, Visual Basic - 6.0, MS Office, Adobe Photo Shop, Swish - 2.0, HTML, Front Page2000, MS-Access2000, Oracle9i, ADO, ODBC, Generative AI, Copilot, ChatGPT,Claude, Grok, Gamma, Canva
ACHIEVEMENTS
Star Performer of the Month - March & April - Utkarsh Global Foundation
Quarterly Incentive Winner - Target Publications, Mumbai, Pan India Top Deputy Managers 3 Times, Extramarks Education, Mumbai, Pan India Top Sr.BDE 2 Times, Extramarks Education, Mumbai, Fast Track Growth Achiever – promoted to Deputy Manager in 3 Month, Extramarks Education, Mumbai, Always Top Business Development manager in Pan Maharashtra & Indore Region In terms of Revenue (Net Realized & RPP), Won Nissan Sunny Car for Top Team Leader & Best Performer, Etisalat, Awarded Most promising Key Account Manager, Etisalat, Amongst top 25 best performing key account managers, Etisalat, Ranked 13 @ JCB India Ltd. Human Capital index dashboard, skill index, Ranked 39 @ JCB India Ltd. Human Capital index dashboard, knowledge index