GAYATRI MUDALIAR
Ahmedabad
Summary
Results-driven Internal Sales Administrator with expertise in sales coordination, customer support, and order management. Manages client communication and processes sales orders to streamline operations. Delivers effective sales strategies and administrative support, enhancing team performance and achieving sales objectives.
Overview
11
11
years of professional experience
Work History
Internal Sales Administrator
Mission Pharma A/s
12.2019 - Current
- Managed sales order processing and ensured accurate order entry
- Coordinated with Denmark-based sales team and customers for timely order updates
- Maintained customer records and handled inquiries efficiently
- Generated reports to track sales performance trends and identify opportunities
- Supported internal teams in streamlining operations for improved workflows
Exim Team Leader – Forwarding company
Oceania Group
Vadodara
12.2017 - 12.2019
- Led team of BDMs to establish and achieve sales targets
- Managed imports from China and Dubai, ensuring compliance and timely delivery
- Guiding the customers for the EXIM documents and requirements
- Converted inquiries into potential customer leads by assessing their needs.
- Conducted regular meetings and analyzed MIS reports to inform management decisions
Business Development Executive
Optimal Logistics
Ahmedabad
10.2015 - 09.2017
- Contacted US companies to assess logistics needs and provided tailored transportation solutions.
- Facilitated communication between US companies and truckers to coordinate transportation logistics.
- Coordinated load requirements and directed drivers to ensure timely deliveries.
Education
Master of Commerce - Financial Accountancy
Gujarat University
Gujarat, India12-2019
Skills
- Sales Coordination & Support
- Order Processing & Management
- Customer Service & Relationship Management
- CRM Tools – Dynamics D365, Microsoft AX
- Quotation Management
- Data Entry & Reporting
- Microsoft Office (Excel, Word, Outlook)
- Time Management & Multitasking
- Communication & Negotiation
Languages
- English
- Hindi
- Gujarati
- Tamil
- Malayalam
Timeline
Internal Sales Administrator
Mission Pharma A/s
12.2019 - Current
Exim Team Leader – Forwarding company
Oceania Group
12.2017 - 12.2019
Business Development Executive
Optimal Logistics
10.2015 - 09.2017
Master of Commerce - Financial Accountancy
Gujarat University