Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Working for Volkswagen
Infosys
Pune
01.2025 - Current
Monitored, troubleshot, and optimized performance of various AWS services including EC2, S3, RDS, ELB, EBS.
utilized AWS EC2, CloudWatch, Lambda, DynamoDB, SNS, Auto Scaling, ELB, etc.
Managed and monitored AWS environments using CloudWatch, ensuring high availability and performance.
Senior Systems Engineer
Infosys
Pune
02.2022 - Current
Received and prioritized support requests to maximize resource utilization.
Provided support and guidance to colleagues to maintain a collaborative work environment.
Worked effectively in team environments to make the workplace more productive.
Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Worked for Alcon
Infosys
Pune
02.2023 - 12.2024
Managed ticketing system, ensuring all support requests were addressed in accordance with SLAs.
Identified issues and implemented appropriate solutions to deliver quick and effective remediation.
Developed and maintained detailed documentation of common issues and solutions to enhance knowledge base.