To work in a competitive and growth oriented environment where my practical expertise leads me towards professional and personal growth.
Overview
12
12
years of professional experience
2010
2010
years of post-secondary education
3
3
Languages
Work History
Claim & Billing Executive
Optum Global Solutions (India) Private Limited
02.2018 - Current
I am responsible for claim adjudication with adhering all the Parameters of Quality and achieving the optimum score of Productivity. along with there are few more my core responsibilities are motioned below-
Reviewed and processed insurance claims by evaluating documentation and applying company policies and guidelines.
Communicated effectively with clients regarding claim statuses, denials, and the appeals process, enhancing customer satisfaction.
Identified trends in claims data and recommended improvements to reduce error rates and optimize operational efficiency.
Participated in training sessions to stay updated on industry regulations and advancements in claims processing technology.
Provided training and mentorship to new employees on best practices in claim adjudication procedures.
Established and maintained an organized filing system for processed claims to ensure quick retrieval and accuracy of records.
Developed and maintained strong relationships with both internal teams and external stakeholders to facilitate claim resolution.
Specialized in interpreting complex insurance policies and determining coverage eligibility for various medical claims.
Claim Adjudication.
Worked with M&R Appeals Nice Team.
Policy Interpretation.
Denial Management.
Co-ordination of Benefit.
Analysis of all kinds of Paper claims, Clinical notes and Other Insurance.
Executive In customer support
USHA International Limited
06.2013 - 02.2018
Company Overview: USHA International is a old company that aims to provide good quality branded products, as well as doorstep repairing service to existing customers
At USHA International, we strive to achieve the highest level of 'Customer Satisfaction' possible
Preparing Daily MIS
Dealer wise Customize Summary
State Wise Summary
Product Wise Summary
Ad-Hoc Report as per requirement Management
USHA International is a old company that aims to provide good quality branded products, as well as doorstep repairing service to existing customers
At USHA International, we strive to achieve the highest level of 'Customer Satisfaction' possible
Education
BA -
S.C.S (A) college
+2 - Arts
C.H.S.E odisha
H.S.C - undefined
Board of Secondary Education odisha
Skills
Multi-Tasking
Professional Highlights
Optum Global Solutions (India) Private Limited (United Health Group), 02/07/18, Present, Claim & Billing Executive, Coordinate timely processing for all appeals, Analyze/research/understand how a claim was processed and why it was denied, Communicate with appropriate parties regarding appeals, Maintain the daily work in Excel sheet for Reporting, Trained in ATS project
USHA International Limited, 06/03/13, 02/06/18, Executive In customer support, Preparing Daily MIS, Dealer wise Customize Summary, State Wise Summary, Product Wise Summary, Ad-Hoc Report as per requirement Management
Technical Qualifications
Basic Knowledge of Computer
Good Knowledge in Ms Application, Word, Excel, Powerpoint, Internet
Senior Software Engineering at Optum Global Solutions (India) Private LimitedSenior Software Engineering at Optum Global Solutions (India) Private Limited