Geeta

Project: Application Support and Reliability

• Drive timely price-load execution for APAC, EMEA, and AMER trading days, ensuring full coverage of equity, fixed-income, and derivative asset classes.
• Monitor and troubleshoot end-to-end reference data flows (Informatica, Autosys, GIM pipelines), proactively clearing any bottlenecks so 100% of downstream systems receive complete, accurate data prior to cut-off.
• Own incident and service request queues (Gsnow), resolving user issues and infrastructure alerts within SLA; maintained zero critical ticket breaches across rotating 24/7 shifts.
• Analyze application and ETL logs on Linux/Unix servers; perform component restarts, job reruns, and quick fixes to restore failed workflows with minimal downtime.
• Coordinate with external data vendors (e.g., Bloomberg, Refinitiv) to raise and track queries for missing prices, or static attributes.
• Validate new security listings and corporate action events, verifying that instrument hierarchies flow cleanly through all downstream platforms. Publish daily SOD (Start of Day) health reports detailing job status and data quality status.
• Update client-requested static data attributes (tick sizes, MIC codes, currency flags, etc.). And confirm back-propagation across reference data consumer apps.
• Maintain Autosys job calendars—review dependencies, adjust timings, and ensure a 99.9% job success rate during the assigned shift.
• Recover failed GIM Global Instrument Master pipelines by identifying the root cause, applying hot-fixes. Perform real-time health checks and releases during weekends on price-load components, message-bus queues, and Informatica sessions.

Project: Market Risk management

• Team member of the Equity/FI perimeter for feed management in the risk department.
• On the market side, ensure that VAR (Value At Risk) is generated for all respective nodes in different regions, and resolve issues related to their calculations.
• Providing support to integrate 100,000+ feeds in the risk systems.
• Proactively monitoring ITRS Geneos system.
• Monitor the progress of incidents and requests within other IT functions to ensure SLAs are being met.
• Prioritization and assignment of all incidents, service requests, changes, and problems assigned to the team’s ServiceNow queue.
• Documenting the cause/ resolution of the issue in repository (wiki/ share point).
• Ensure all work is carried out/ Documented in accordance with required standards/ methods/ Procedures.