Highly skilled QA Lead with a strong background in software testing, quality assurance procedures and project management. Holds proven abilities in implementing effective test strategies and plans, as well as coordinating teams to ensure product quality. Showcases strong leadership skills, problem-solving capabilities and technical acumen. Previous work has demonstrated significant improvements in reducing bugs, streamlining workflows and enhancing overall product quality.
Developed and implemented effective strategies for manual and automated testing.
Created test scripts and reusable test flows using the Mabl tool by developing JavaScript snippets and xpaths.
Leveraged Sales Central to retrieve insurance and policy data for clients and prospects.
Verified field-level data validations using SQL queries on the Workbench tool.
Conducted comprehensive manual and automated testing of the NYL (GuideMe) application and APIs, validating API functionality and specification compliance using Postman and Swagger.
Utilized Jira for defect management and Pega for workflow automation.
Designed and validated AI prompts to improve responses quality while testing AI Coach dialog features to ensure accuracy in integration projects.
Led testing team, overseeing test plans, task allocation, and project tracking for timely releases.
Collaborated with cross-functional teams to define testing objectives and maintain quality standards.
Mentored junior testers on best practices and testing methodologies.
Reviewed test cases and results for accuracy and completeness.
Facilitated communication between stakeholders to clarify testing requirements.
Software Engineer I
HCL Technologies Limited
Bengaluru
01.2017 - 07.2022
Project: Bigfix, SONY
Tools utilised: Puppeteer with JavaScript, Postman, JIRA
Developed and executed test scripts for Firefox and Chrome using Puppeteer framework.
Performed various testing types including smoke, functional, regression, and migration using STLC.
Facilitated scrum events and practiced agile methodologies to enhance team performance.
Hosted daily stand-ups, sprint planning, retrospectives, and reviews using Jira.
Conducted regular reviews to ensure effective development team operations.
Coached development teams in environments lacking full scrum adoption.
Led organization-wide Scrum adoption by streamlining processes and enforcing framework compliance.
Collaborated with other scrum masters to improve scrum application effectiveness.
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