Geeta Matar
Hubli
Summary
Dynamic Fincrime Analyst with expertise in AML transaction monitoring and KYC/EDD from Revolut. Proven track record in detecting fraudulent activities and ensuring regulatory compliance. Strong analytical skills complemented by effective communication, leading to successful investigations and enhanced fraud prevention measures. Committed to maintaining high standards in financial crime risk management.
Overview
17
17
years of professional experience
Work History
Fincrime Analyst
Revolut
07.2024 - Current
- Proactively identified and evaluated potential risks through comprehensive verification and evaluation of new and existing customer identities.
- Ensure strict adherence of strict KYC screening protocol by meticulously documenting and cross-verifying client information.
- Detected and prevented various fraudulent activities by conducting comprehensive transaction analysis across various payment types and products. Reviewed customer entity names flagged during automated screening using AML tools.
- Assess matches to determine if they are true or false positive by comparing customer details (e.g.. name, date of birth, address) with the flagged PEP information.
- Maintained Compliance with Revolut Banking Regulaions, laws and industry standards to ensure effective fraud prevention, reporting and customer protection.
- Evaluate the risk level associated with the identfied PEP's based on their position, country and potential exposure to corruption or financial.
- Escalate high risk cases to senior compliance officer or management for further review.
- Managing large volumes of incoming alerts and outgoing decisions under pressure, tight deadlines, and regulatory time frames.
- Undertaking full profile reviews based on potentially suspicious triggers or periodic time frames.
- Prepare Suspicious Activity Reports (SAR) or Suspicious Transaction Reports (STR), if needed.
- Monitor and analyse suspicios transactions and patterns flagged by Automated/Manual systems.
- Conduct detailed investigation into potential ML, Fraud, Sanctions breaches, and terror financing patterns.
- Document investigative findings clearly with evidence, risk assessment and recommendation for filing SAR/STR to regulators as prescribed policies.
- Perform KYC/CDD/EDD reviews on high risk customers, beneficial owners.
- Liaise with internal teams (compliance, risk, onboarding, operations) and external authorities when required.
- Recommend control and process improvements for AML for alert tuning and risk based monitoring.
- Ensure knowledge and regulatory compliance with AML laws (FATF, POCA, PMLA, OFAC, EU sanctions, local regulators)
Fraud Prevention Representative
TTEC India Customer Solutions Pvt Ltd
Ahmedabad
05.2022 - 06.2024
- Monitor real time queues and identify high risk transactions within the business portfolio.
- Conducted ongoing monitoring of customer accounts to detect and report any suspicious activities, ensuring compliance with anti-money laundering (AML).
- Observe customer transaction to identify fraudulent activity such as Account Takeover (ATO), Friendly fraud, Theft and similar other risk.
- Strong knowledge of industry regulations and best practices related to Chargeback/Financial Risks/Unauthorized Transactions
Second In Command (KYC)
Bharti Airtel Ltd
Hubli
01.2017 - 03.2022
- Responded quickly to customer inquiries, needs and problems.
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
- Documented customer correspondence in CRM to track requests, problems and solutions.
- Collaborated with AML officials to analyze transaction data and identify patterns and trends potentially indicative of unethical activity.
Customer Service Manager
Balaji Associates
Hubli
04.2014 - 06.2017
- Attending customer queries online & assigning to the relevant executive.
Data entry operator
Access Technologies
Hubli
01.2012 - 02.2014
- Transcribes source data into the required electronic format.
Freelance
Itilion
01.2009 - 01.2012
Education
B.Sc - Electronics
P C Jabin Science College
Hubli01.2008
Secondary -
P C Jabin Science College
Hubli01.2006
Skills
- AML Transaction Monitorting and Reporting
- KYC/EDD (Enhanced Due Diligence)
- Regulatory Compliance (Eg: FATF, OFAC)
- Financial Crime Investigations
- SAR (Suspicious Activity Report)
- Sanctions Screening and PEP identification
Accomplishments
- Top Performer Award, Awarded as Top Performer for maintaining performance for the quarter.
- Compliments from Higher Management, Constantly getting Compliments from Higher Management for maintaining excellent Customer rapport and KPI's.
Hobbies and Interests
- Learning New Technologies
- Arts and Crafts
- Cooking
Languages
- English, Professional Working Proficiency
- Hindi, Full Professional Proficiency
- Kannada, Full Professional Proficiency
Languages
English
Intermediate (B1)
B1
Hindi
Intermediate (B1)
B1
Timeline
Fincrime Analyst
Revolut
07.2024 - Current
Fraud Prevention Representative
TTEC India Customer Solutions Pvt Ltd
05.2022 - 06.2024
Second In Command (KYC)
Bharti Airtel Ltd
01.2017 - 03.2022
Customer Service Manager
Balaji Associates
04.2014 - 06.2017
Data entry operator
Access Technologies
01.2012 - 02.2014
Freelance
Itilion
01.2009 - 01.2012
B.Sc - Electronics
P C Jabin Science College
Secondary -
P C Jabin Science College