Summary
Overview
Work History
Education
Skills
Languages
Hobbies and Interests
Personal Information
Timeline
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Deepshikha Mahamuni

Delhi

Summary

Experienced Business Process Analyst with 3 years of expertise in handling US post-payroll issues. Proven track record in managing payroll concerns for AIG and Cigna employees. Adept at data analysis, problem-solving, and project management.

Overview

4
4
years of professional experience

Work History

Customer Care Representative

Wipro
09.2024 - 02.2025
  • Managed post-payroll concerns for Cigna employees
  • Assisted with payroll-related issues through phone and email communication
  • Documented concerns and created support tickets for payroll team action

Business Process Analyst

DXC Technology
06.2021 - 05.2024
  • Addressed post-payroll issues for AIG employees via phone and email
  • Created support tickets for payroll team review and adjustments
  • Ensured accurate documentation and resolution of payroll concerns

Education

Bachelor of Arts - English Literature

Dayal Singh Evening College
12.2020

Higher Secondary Education - Commerce

SKV Adarsh Nagar
05.2017

Skills

  • Payroll Knowledge
  • Data Analysis
  • Technical Proficiency
  • Attention to Detail
  • Project Management
  • Problem Solving

Languages

English
Deutsch
Hindi
Punjabi

Hobbies and Interests

  • Reading books
  • Exploring new places

Personal Information

  • Father's Name: Mr. Ishwar Mahamuni
  • Date of Birth: 08/16/00
  • Gender: Female
  • Nationality: Indian
  • Marital Status: Unmarried

Timeline

Customer Care Representative

Wipro
09.2024 - 02.2025

Business Process Analyst

DXC Technology
06.2021 - 05.2024

Higher Secondary Education - Commerce

SKV Adarsh Nagar

Bachelor of Arts - English Literature

Dayal Singh Evening College

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Deepshikha Mahamuni