Geetanjali Shrivastav
Administrative Assistant-Security- OBO Security US Embassy
DELHI
Summary
To secure the position in a demanding work environment where my organizational and planning skills are fully utilized. Experienced in planning, organizing and problem-solving to complete multiple deadline-driven projects efficiently and on time. Excellent communication skills successfully utilized in preparing reports and documents and liaising with senior staff members and clients. Good knowledge of computer software applications. A resourceful and trustworthy employee. Enjoys discovering methods designed to improve workflow and generate additional revenue. Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Proven track record of maintaining efficient office operations. Expertise in scheduling and coordinating meetings, managing travel and expense reports, and transcribing minutes.
Overview
12
12
years of professional experience
7
7
years of post-secondary education
4
4
Certifications
Work History
Administrative Assistant-Security
OBO Security US Embassy
New Delhi
08.2022 - Current
- Managing and archiving for background investigation files according to DS Regulations
- Downloading background investigation files from computer integrated database (Projnet) to verify information on contractors' personnel who will work on the site project
- This information is processed before forwarding to the OBO FSNI for background investigations
- This includes computer data corrections as well as informing contractors of contractual obligations
- Monitoring open-source information and local media for incidents or events, which may adversely affect NEC security or operations and keep the OBO local guard force informed on behalf of Site Security Manager (SSM)
- Maintaining applications for NEC employment and access (1100-3000) laborer/workers over the course of the OBO construction project, ensuring that all pertinent data is inputted properly to allow FSNI timely background investigations and relevant records checks and in accordance with Diplomatic Security procedures and OBO contractual obligations
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data
- Executed record filing system to improve document organization and management
- Managed department budgets and generated financial reports for management review
- Developed strategies to streamline and improve office procedures
- Established administrative work procedures to track staff's daily tasks
- Managed filing system entered data and completed other clerical tasks
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service
- Assisted coworkers and staff members with special tasks on daily basis
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
Assistant Manager
Cambridge Assessment English Examinations Amity Group of Schools: Education Services Organization
New Delhu
08.2016 - 08.2022
- Looking after the Cambridge Assessment English Exams in Delhi/NCR, Lucknow, Mumbai, Raipur, Mohali & Gwalior Amity International Schools
- Mapping student's levels and their requirements and coordinating, developing, and implementing process in line with guidelines
- Monitoring the overall functioning of Cambridge Assessment English Exams, identifying improvement areas, and implementing adequate measures to maximize the output
- Monitoring and coordinating Cambridge Assessment English Exams related activities as appropriate and preparing internal reports for management
- Assessing the parents and students' feedback, evaluating areas of improvement, and providing critical feedback to the associates on improvements and achieving higher customer satisfaction matrices
- Assisting the Exam Invigilator with examination-related tasks and duties as and when appropriate
- Liaising with the academic staff to organize Cambridge Assessment English examinations
- Primarily responsible for smooth running of Cambridge Assessment English exams
- Ensuring all rules and regulations are adhered to in the Cambridge Assessment English Exam guidelines
- Arranging workshops, certification trainings and monitoring of the speaking examiners for the Cambridge Assessment English Exams
- Meeting all examination deadlines on Cambridge English for Centers portal (e.g., uploading entries, timetabling, room plans, booking rooms on time, organizing external examination visits, ensuring all materials are in place, etc.) and also downloading the entire result for the proper Result Analysis of the students at all levels of exams
- Producing a timetable for internal and external exams to include dates, times, location, the number of students and examiners and keeping track of deadlines as per the given guidelines by Cambridge
- Arranging the schedule of internal examiners on examination days
- Responsible for the storage, collection and dispatching of examination papers in a timely manner as per the Cambridge guidelines
- Organizing and administering as a Course Administrator, the Cambridge Assessment English-Language for Teaching (LFT) course for Amity schools' teachers
- Assisted in organizing and overseeing assignments to drive operational excellence
- Developed detailed plans based on broad guidance and direction
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
Senior Coordinator (DLP-Corporate Office)
Aakash Education Services Ltd.
New Delhi
02.2012 - 06.2016
- Provided administrative support to senior executives on the given projects
- Provided one to one counseling services to students
- Track record of consistently achieving targets at corporate office by identifying high yielding services and products
- Prepared correspondence, documents, presentations for the marketing meets and Distance Learning Programs
- Ensure accuracy of student information and mark capturing on academic management system
- Conducted research, organize data, generate reports for the Aakash Institute Study Centers
- Arranged and coordinated meetings and functions
- Draw up and distribute minutes of meetings
- Liaised with senior management, external providers
- Screened, handled, and redirected calls as and when required
- Set up, maintained and improved data management systems
- Have a keen knowledge of ERP and worked as well
- Organized responses where required
- Set up and maintained files and records
- Looked after the Full and final settlement of Marketing Executives
- Experienced in enhancing market penetration, business volume sand growth by direct counseling and project selling activities
- Entered data, generated reports, and produced tracking documents
- Gathered and organized materials to support operations
- Handled incoming and outgoing shipping and receiving activities
- Studied processes, implemented cost reductions and developed reporting procedures to maintain administrative workflow
- Implemented project management techniques to overcome obstacles and increase team productivity
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
Education
B.Ed. -
Allahabad University
U.P. 07.2007 - 05.2009
M.A -
IGNOU
New Delhi 06.2005 - 05.2007
Bachelor’s -
Delhi University
New Delhi 07.2001 - 05.2004
Skills
Excellent attention to detail and record keeping skillsundefined
Accomplishments
- Cambridge Assessment English awarded the Amity Group of Schools as best Preparation Centre in the year 2016-17.
- Amity group of Schools has won the second prize on the video based on Cambridge Assessment English Exams in the year 2017-18.
- Cambridge Assessment English awarded Amity group of Schools Best Preparation Centre award for Continuous Excellence in Annual Coordinators conference in the year 2019-20.
- Won best employee award in Aakash Education Services Limited for the two consecutive years.
Personal Information
- Date of Birth: 10/04/84
- Gender: Female
- Marital Status: Widow
Certification
• Cambridge Assessment English awarded the Amity Group of Schools as best Preparation Centre in the year 2016-17.
Timeline
Administrative Assistant-Security
OBO Security US Embassy
08.2022 - Current
Assistant Manager
Cambridge Assessment English Examinations Amity Group of Schools: Education Services Organization
08.2016 - 08.2022
Senior Coordinator (DLP-Corporate Office)
Aakash Education Services Ltd.
02.2012 - 06.2016
B.Ed. -
Allahabad University
07.2007 - 05.2009
M.A -
IGNOU
06.2005 - 05.2007
Bachelor’s -
Delhi University
07.2001 - 05.2004
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