Summary
Overview
Work History
Education
Skills
Websites
Certification
Affiliations
Timeline
AdministrativeAssistant

Geetansh Katyal

Gurugram

Summary

Dynamic professional with a track record of driving business growth and operational efficiency. Led initiatives that increased user base by 400%, achieving a Gross Market Value of 30cr in just two years. Implemented affiliate systems resulting in a 50% reduction in user acquisition and retention costs. Orchestrated organic marketing campaigns on YouTube, WhatsApp, and Telegram, yielding a 300% revenue increase. Improved customer support processes, reducing response times by 50% and resolving 80% more queries. Proficient in data analysis, CRM systems, and project management tools. Committed to continuous improvement, evidenced by a 20% increase in team performance. Seeking opportunities to leverage expertise in customer support management and business development for impactful results

Overview

2
2
years of professional experience
1
1
Certification

Work History

Business Manager

Yaper Technologies PVT LTD.
Gurgaon
04.2023 - Current
  • Organically grew user base from 10,000 to 50,000+ in 3 years using YouTube and WhatsApp/Telegram communities.
  • Successfully achieved a Gross Market Value of 30cr in just two years, continuing the trend of robust revenue growth observed in 2022 and 2023
  • Leading the creation of a novel business model selling financial models, with a strategic focus on Tier-2 and Tier-3 cities, while concurrently establishing savings accounts for college students to diversify revenue streams
  • Supervised company social media and marketing efforts to expand brand awareness and attract new customers.
  • Established partnerships with other businesses in related industries for mutual benefit.

Operations Manager

Yaper Technologies PVT LTD.
Gurgaon
02.2022 - Current
  • Implemented a successful affiliate system with industry leaders such as Oppo, Vivo, Scandid, Samsung, and OnePlus, resulting in a consistent monthly revenue increase of 6-8 Lakhs.
  • Collaborated with One Code to effectively halve user acquisition and retention costs from 300 to 150 per user.Collaborated with One Code, successfully halving user acquisition and retention costs from 300 to 150 per user
  • Directed day-to-day operations and spearheaded the implementation of strategic initiatives to achieve business plan objectives and enhance profitability.
  • Introduced innovative content strategies to boost engagement and attract new users.
  • Conducted regular performance evaluations and provided targeted training to improve team effectiveness.

Business Associate

Yaper Technologies PVT LTD
Gurgaon
02.2022 - Current
  • Showcased advanced MS-Excel proficiency through innovative schema and workflow creation, resulting in heightened productivity and enhanced accuracy levels
  • Implemented strategies to decrease the average response time per user inquiry, ensuring prompt and efficient resolution of customer issues.
  • Introduced innovative support solutions, such as AI-driven chatbots, self-service knowledge bases, or social media support channels, to provide customers with more accessible and efficient support options.
  • Identified new markets for existing products and services.

Education

B.A. (Hons) in Political Science - Political Science

University of Delhi
Delhi University
01.2021

Skills

  • Management
  • Machine learning
  • Business Analyst
  • Marketing
  • Leadership and Team Management
  • Strategic Thinking
  • Collaboration and Communication
  • Analytical Skills
  • Process Improvement
  • Customer Focus
  • Problem-Solving
  • Adaptability and Innovation
  • Project Management
  • Continuous Learning and Improvement
  • SQL
  • MS Excel
  • Python
  • Data Analysis
  • Support Software Tools
  • Content Management Systems (CMS)
  • Basic Coding Skills

Certification

  • Advanced Excel Course - Udemy
  • Python for Data Science and Machine Learning Bootcamp - Udemy
  • The Complete SQL Bootcamp 2021 - Udemy

Affiliations

  • In school, competed in chess up to state level, achieved national-level recognition in abacus, and won prizes in roll ball competitions

Timeline

Business Manager

Yaper Technologies PVT LTD.
04.2023 - Current

Operations Manager

Yaper Technologies PVT LTD.
02.2022 - Current

Business Associate

Yaper Technologies PVT LTD
02.2022 - Current

B.A. (Hons) in Political Science - Political Science

University of Delhi

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Geetansh Katyal