GEETHA CHAND
Noida
Summary
Microsoft Certified Data Analyst with 6 years of Data Analysis and Information Technology Industry experience in collecting, organizing, interpreting various types of Data. Have good Knowledge about Advance Excel, Microsoft Office, Power Bi, SQL, Workday Reporting, Active Directory, VMware and ServiceNow.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Data Reporting Analyst
DXC TECHNOLOGY
Bangalore
07.2018 - Current
- Generated and published Daily/Weekly/Monthly reports for the delivery based on the requirements
- Worked closely with the Operations/Delivery to gather reporting requirements, review existing reporting solutions and design and build reporting solutions
- Generated standard or custom reports summarizing business, financial, or economic data for review by executives, managers, clients and other stakeholders
- Generated Monthly Operation reports and Presented to the clients to derive business related decisions
- Developed reports independently and collaboratively as support to the delivery to monitor performance and meet goals
- Designed and created excel files to meet client needs
- Performed other job-related functions as assigned
- Grid and Report setup in Snow
- Performed data deduplication process to get Clean Data
- Performed Exclusion process for analysis of Tickets
- Built Data Models to generate meaningful insights from customer data
- Analyzed, documented, and reported user survey results to improve customer communication processes
- Identifying and quantifying trends for understanding, managing and improving the production and operation performance
- Excellent communication skills, both written and verbal
- Proven ability to work collaboratively in a team environment and problem-solve effectively
- Attention to detail and a commitment to delivering high-quality, accurate work
- Strong analytical and critical thinking abilities
- Experience with data visualization tools and techniques
- Gathered, analyzed, and interpreted data from multiple sources to create reports.
- Conducted periodic reviews of existing reports to ensure accuracy and identify areas for improvement.
- Created visualizations such as charts, graphs, dashboards. to present data in an easily understandable format.
- Monitored system performance metrics to ensure optimal performance of reporting systems.
- Prepared presentations summarizing key findings from complex datasets using PowerPoint slides or other presentation software.
- Analyzed customer feedback surveys on a regular basis to identify trends in customer satisfaction levels.
- Provided training sessions on how to use various reporting tools such as Tableau, Power BI, Excel.
- Created and maintained required databases, spreadsheets and tracking mechanisms.
- Utilized advanced Excel formulas and functions to support infrastructure.
- Monitored KPIs to identify inefficiencies and risks.
Education
Electronics and Communication Engineering -
Mount Zion College of Engineering And Technology
Pudukkottai, Tamil Nadu04-2018
12th Grade -
Seventh Day Adventist Matric Hr. Sec School
Hosur04-2014
10th Grade -
Seventh Day Adventist Matric Hr. Sec School
Hosur04-2012
Skills
- Power BI
- Advanced Excel
- SQL
- Reporting and Analysis
- Dashboards
- KPI
- ServiceNow
- Data Visualization
- Python (Basics)
- Data Cleaning
- PowerPoint Presentation
- Active Directory
- Microsoft Outlook
- Workday Reporting
- Report Generation
- Data Analysis
Certification
- PL 300-Microsoft Power BI Data Analytics
- Google Data Analytics
- Doing certificate and internship for SQL, Python - geeksforgeeks institute
- Microsoft Excel - Basic to Advanced 2024-Udemy
Timeline
Data Reporting Analyst
DXC TECHNOLOGY
07.2018 - Current
Electronics and Communication Engineering -
Mount Zion College of Engineering And Technology
12th Grade -
Seventh Day Adventist Matric Hr. Sec School
10th Grade -
Seventh Day Adventist Matric Hr. Sec School
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