Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Career Break
Timeline
Generic
Geetha Krishna Murthy

Geetha Krishna Murthy

Bengaluru

Summary

Dynamic QA Manager with extensive experience at Quality Assurance & Control, excelling in delivering high-quality end-to-end testing for major high profileprojects. Proven expertise in automation frameworks and team leadership, driving quality assurance initiatives that enhance operational efficiency. Adept at stakeholder management and risk mitigation, ensuring successful project outcomes.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Manager QA (Team Responsible - 15)

AMADEUS Labs
Bangalore
02.2018 - 09.2024
  • Established processes to ensure efficient workflow throughout the organization.
  • Created monthly reports for senior management summarizing operational performance metrics.
  • Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
  • Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
  • Analyzed customer feedback data to develop action plans for improving services offered.
  • Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.
  • Established and monitored KPIs to evaluate performance and identify areas for improvement.
  • Implemented process improvements, resultingin an increase in operational efficiency.
  • Developed an automation framework using the TTS automation tool (Amadeus in-house product), and maintained stability for the automation suite.
  • Developed and optimized automation workflows using the Selenium framework to enhance testing efficiency and coverage. coverage.
  • Proficiency with web services, API testing, and associated testing tools such as ReadyAPI and SOAPUI.
  • Working experience with Maven/Gradle and CI tools like Jenkins/GitHub.
  • Experience in CI/CD release process and collaborated with Dev Team for the NRT sign-off process.

EBI QA Team Lead (Test Team Lead - 9)

COMPUTERSHARE PTY LTD
Sydney
04.2015 - 04.2017
  • Responsible for developing and leading the software system testing process, resources, programming, projects, and documentation.
  • Accountable for assuring that output from the software development process includes adequate identification and interpretation of product requirements.
  • Ensured appropriate scheduling of software quality resources and personnel to projects. Reviewed product design documentation to ensure that the requirements stated were correct, unambiguous, and verifiable.
  • Well-versed experience in Asset Management Business Applications and Processes testing.
  • Responsible for managing the team’s KPIs and test performance reviews.
  • Assisted in the generation of use cases to ensure that all functional requirements of a system were captured during the product design phase.
  • Consulted with product development to evaluate system interfaces, operational requirements, and performance requirements of the overall system.
  • Defined test methods and created test plans for new or updated software projects to determine if the software will perform accurately and reliably according to documented requirements, as well as established standards, under both normal and abnormal conditions.
  • Executed test plans and created test reports to describe program evaluation, testing, and correction.
  • Monitored program performance after implementation to prevent the reoccurrence of program operating problems, and ensured the efficiency of operation.
  • Formulated and designed software systems, using scientific analysis and mathematical models to predict and measure outcomes and consequences of design.
  • Developed full-scale project plans and associated communications documents.
  • Effectively communicated project expectations to clients and stakeholders in a timely, clear fashion.
  • Provided workload balancing, prioritization, dependencies and integration of multiple projects to ensure feasibility of schedule. Identified all issues of the project, including technical issues, and brought to resolution. Provided technical recommendations based on reviews of operational processes and procedures.

Senior Test Analyst

FUJI XEROX DOCUMENT COMPOSITION SYSTEMS
Sydney
02.2011 - 03.2015
  • Responsible for team leading, planning, strategizing, and execution of periodic product releases. Extended sustenance support to the customers by analyzing in-the-field customer issues, and testing the same post-fixture by the Development team.
  • Analyzed product quality periodically (based on internal testing results and customer-related issues), drove triage of bug backlog, and other organizational initiatives to improve the quality of upcoming releases.
  • Involved in building teams from scratch and bringing them to the pace of product understanding, while delivering quality results.
  • Involved identifying issues in the production environment and closing them in the respective release.
  • Handled Functional Requirements documents and generated Test Cases for various in-scope items of applications.

System Test Analyst (Contract Role)

ADVANCED PROFESSIONAL SERVICES PTY. LTD.
Sydney
05.2010 - 02.2011
  • Coordinated with different teams for the completion of the project successfully.
  • Reported errors and root causes by functional, system and user acceptance testing carried on the system developed
  • Done Sanity testing, End To End and Regression Testing during the various phases of the application
  • Coordinated with the development team for fixing the bugs.
  • Involved in developing high-level test requirements and scenarios for the functional requirements.
  • Created Traceability Matrix with Quality center.
  • Participated in the peer reviews for test cases.
  • Mentored the below team members regarding the application and to write test cases.

Test Analyst (Contract Role)

HCL CONSULTANCY
Sydney
05.2009 - 04.2010
  • Involved in developing high-level test requirements and scenarios for the functional requirements for the mainframe systems
  • Conducted relevant meetings with business owners in understanding the requirements and integral components of the systems.
  • Represented the teams in meetings, for the status updating on testing and the deadline dates for delivery.
  • Developed Test cases in Quality Center according to Functional Requirement Specification.
  • Coordinated with different teams for the completion of the project successfully.
  • Reported errors and root causes by functional, system and user acceptance testing carried on the system developed
  • Coordinated with the development team for fixing the bugs.
  • Participated in the peer reviews for test cases.
  • Maintained Weekly status report

Associate Test Engineer & Automation Test Engineer

ION IDEA INTERACTIVE PRIVATE LTD.
01.2007 - 09.2008
  • Responsible for the preparation of the Automation Framework Concepts.
  • Involved in the Proof of Concepts Scripts (POC) for the Project. Involved in Feasibility Study for the Automation Project.
  • Responsible for the preparation of the Reusable Functions & Reusable Scripts in Automation Test Scripts.
  • Prepared Driver Scripts in Automation Test Scripts. Prepared Effort Estimation & Comparison in ROI Calculation for the Project.
  • Accountable for the preparation of the Cumulative Cost in ROI Calculation for the Project.
  • Prepared Automation Case Study for the Project.

Test Engineer

DSS IMAGETECH PVT. LTD.
06.2006 - 01.2007
  • Reviewed the Requirement Specification. Involved in Walkthroughs and Inspections.
  • Written the Test Cases and Executing Test Cases. Monitored performance of the Overall QA for each new Build
  • Reviewed Functional Requirements Specifications (FRS)
  • Prepared Test Results and Defect Results. Executed and implemented test cases manually
  • Performed Integration Testing, Database Testing, System Testing.
  • Performed Functionality testing, GUI testing and User Acceptance testing.
  • Performed OS Compatibility testing (Windows 2000 and window NT).
  • Used PVCS track for logging, tracking and reporting the software product defects.
  • Maintained Weekly status report

Education

Bachelor of Engineering (ISE) - Information Science and Technology

Skills

  • Selenium WebDriver
  • Python coding
  • Hands-on QTP
  • API testing
  • Azure migrations
  • Soap UI testing
  • ETL scripting

Accomplishments

  • Awarded as 'Best Leader' for bringing process improvements and streamlining the team with betterment initiatives
  • Successfully developed and implemented a regression automation framework.
  • Successfully implemented 'Release Management' process for CI/CD integration
  • Incorporated unit testing phase within product life cycle
  • Increased the test coverage to 80% for the regression test package
  • Expertise in generating return on investment with product quality metrics
  • Expertise in automation tools like TestPartner, QTP, REST API, and Selenium
  • Proficient in structuring the testing resources using performance management methods for quality delivery from the team

Certification

  • ISTQB Foundation Certification.
  • ISTQB Advanced Test Manager Certification

Career Break

Sep-2024 – till date

I took personal career break to care for my aging parents and manage their medical needs. This experience helped me develop strong organizational and multitasking skills, and I’m now fully prepared to return to work

Timeline

Manager QA (Team Responsible - 15)

AMADEUS Labs
02.2018 - 09.2024

EBI QA Team Lead (Test Team Lead - 9)

COMPUTERSHARE PTY LTD
04.2015 - 04.2017

Senior Test Analyst

FUJI XEROX DOCUMENT COMPOSITION SYSTEMS
02.2011 - 03.2015

System Test Analyst (Contract Role)

ADVANCED PROFESSIONAL SERVICES PTY. LTD.
05.2010 - 02.2011

Test Analyst (Contract Role)

HCL CONSULTANCY
05.2009 - 04.2010

Associate Test Engineer & Automation Test Engineer

ION IDEA INTERACTIVE PRIVATE LTD.
01.2007 - 09.2008

Test Engineer

DSS IMAGETECH PVT. LTD.
06.2006 - 01.2007

Bachelor of Engineering (ISE) - Information Science and Technology

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Geetha Krishna Murthy