Geetha Narayanan
Bangalore
Summary
Seasoned Corporate Travel Coordinator with background in facilitating business travel arrangements for companies. Skilled at coordinating international and domestic trips, managing multiple schedules simultaneously, and ensuring all travel needs are met efficiently. Strengths include strong organizational skills, the ability to multitask under pressure, and providing top-notch customer service to ensure smooth travel experiences. Previous roles have resulted in streamlined company travel processes and enhanced traveler satisfaction. Skilled Administrative Officer bringing valuable experience in supporting executive level staff, ensuring smooth office operations and providing top-notch client service. Strengths include strong organizational skills, ability to prioritize tasks effectively, and exceptional communication abilities. Notable contributions in previous roles include streamlining processes for increased efficiency and implementing new administrative systems.
Overview
18
18
years of professional experience
Work History
Travel Planner /Executive Administrative Assistant
Goldratt Consulting Pvt Ltd
Bangalore
06.2023 - 01.2024
- Coordinate and book travel arrangements for employees, including flights, accommodations, transportation, and other necessary arrangements
- Research and compare prices, availability, and quality of travel options such as flights, hotels, and car rentals to secure the best rates and accommodations
- Negotiate with vendors and travel agencies to obtain the most favourable terms and conditions for corporate travel bookings
- Advise employees on travel policies, visa requirements, and any necessary documentation needed for their travel
- Prepare and distribute travel itineraries, including all relevant details such as flight information, hotel reservations, car rentals, and meeting schedules
- Ensure all travel arrangements are accurate, complete, and aligned with the traveller's preferences and requirements
- Manage and track travel expenses, including reconciling invoices, receipts, and credit card statements to ensure compliance with company policies and budgetary constraints
- Assist employees in resolving any travel-related issues or emergencies, including flight cancellations, missed connections, lost luggage, etc
- Stay up-to-date with industry trends, travel regulations, and emerging technologies to continuously enhance the travel management process
- Maintain and update a database of employee travel profiles, including preferences, frequent flyer accounts, passport details, and other relevant information
- Assisted clients in obtaining necessary travel documents such as visas and passports.
- Coordinated and scheduled meetings, including room reservations, catering, and technical setup, for seamless execution.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Managed office supplies inventory and placed orders when necessary.
- Facilitated communication between different departments within the organization.
- Raised funds by organizing multiple events and diligently managed details to meet deadlines.
- Managed daily office operations and maintained office supplies inventory, ensuring efficient workplace functionality.
Travel Planner / Executive Assistant
The Printers Mysore Pvt LTD
06.2022 - 11.2022
- Company Overview: (Deccan Hearald & Prajavani)
- Calendar Management for India JMD - Arranging Conference and Video Conference calls /Team Events/ Trainings/Conferences/Office management
- Travel Management- Support on itinerary finalization (Tickets, Visa, Accommodation, Forex, Airport & local transfers, cabin/room bookings in travel destination offices) also includes direct ticket booking for domestic & international travel for the India CEO
- Expense and Bills processing - Claiming, reconciliation & submission of all original bills and follow up until closure including expense tracker maintenance
- Maintain an organized filing system of paper and electronic documents
- Administrative/ Secretarial assistance-Providing administrative assistance for general activities requests, refreshments, lunch/dinner/refreshment arrangements for team meetings and larger group meetings
- Discussion room/Board room bookings and tracking
- Procurement Co-ordination -One point contact for procuring items (Quotation, Purchase orders, payment advice and vendor creations)
- (Deccan Hearald & Prajavani)
- Ensured proper disposal of obsolete assets in compliance with applicable regulations.
- Maintained accurate records of all transactions related to asset acquisition, transfer, and disposition.
Team Lead - Admin & Facilities
SMK Group
Bangalore
07.2020 - 05.2022
- Calendar Management for MD - Arranging Conference and Video Conference calls Conferences/Office management
- Manage information flow in a timely and accurate manner
- Manage executives calendars and set up meetings
- Make travel and accommodation arrangements including Visas
- Track daily expenses and prepare weekly, monthly or quarterly reports
- Oversee the performance of other clerical staff
- Act as an office manager by keeping up with office supply inventory
- Format information for internal and external communication memos, emails, presentations, reports
- Screen and direct phone calls and distribute correspondence
- Organize and maintain the office filing system
- Uphold a strict level of confidentiality
- Provided key support to visiting customers and employees including multi tasking including multi site activity coordination, logistics, hotel accommodations, and local transportation arrangements
- Reviewed completed work to verify consistency, quality, and conformance.
- Created and managed budgets for travel, training, and team-building activities.
- Managed office inventory and placed new supply orders.
- Negotiated contracts with vendors to secure favorable terms and pricing.
- Managed office budget to handle inventory, postage and vendor services.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Managed, scheduled and coordinated office functions and activities for employees.
Consultant - Travel Co-ordinator / Admin
Vertebrand Consulting Solutions PVT LTD
02.2019 - 05.2020
- Booked all travel related business for employees throughout company on a daily basis
- Conducted booking air, car, hotel, and train excursions utilizing a variety of reservation systems
- Provided customer service to clients concerning local, interstate and international tours, travel routes, accommodations, fares and travel regulations
- Prepared estimates of travel costs and reconciled invoices
- Liaison between travel department and production crew
- Maintained travel authorization forms, files and travel documentation
- Developed and implemented travel policies, procedures and process
- Reconciled and expedited expense reimbursements for timely and accurate allowances
- Provided key support to visiting customers and employees including multi tasking including multi site activity coordination, logistics, hotel accommodations, and local transportation arrangements
- Collaborated with Accounting department to reconcile all invoices and manage Travel budgets
- Negotiated rates with vendors to reduce the company's overall travel costs
- Developed and managed large budgets
Travel Co-coordinator /Administrator
emids Technologies PVT LTD
07.2007 - 11.2016
- Effectively managing all Travel related requirements, Domestic and International Ticketing
- Managing all Visa related activities
- Passport applications
- US Visas includes B1, H1 & L1 visa
- Banquet, Hotel Bookings
- Accounting
- Effectively handling all Transport requirements
- Onsite travel agent for company of 1200 employees and 5 business units
- Managed domestic and international travel arrangements and documentation for Employees
- Communicated with assigned clients to determine itinerary, air travel and financial considerations that best fit their needs
- Managing all Visa related activities- Independently
- Evaluated many points towards B1 visa preparation and documentations filling
- Guidelines on the Interview preparation for the B1 Visa attendees
- Worked on the new checklist for all the Visa process applications
- Updated and distributed handbooks and correspondence to facilitate full preparation for the missionary prior to their arrival
- Analyzed and reviewed routes, regulations and considered cost, availability, and convenience of different types of carriers to select most advantageous route and carrier
- Effectively negotiated and closed group travel fares, hotel rates, car rentals and managed a large volume of international routings
- Decreased air travel expenses by 30%
- Travel Insurance and effectively managed the travel claims
- Developed and maintained close, professional relationships with client and vendors
- Identified and implemented new opportunities for process improvement and service management for efficiency, providing superior service
- Improved and documented the process for travel arrangements and financial reimbursements
- Reconciled and expedited expense reimbursements for timely and accurate allowances
- Provided key support to visiting customers and employees including multi tasking including multi site activity coordination, logistics, hotel accommodations, and local transportation arrangements
- Participated in the planning of highly successful on-site and off-site event planning for site including vendor management and budget administration and reconciliation
- Managing all contracts and agreements in the departments
Deputy Officer - Travel
The Millennia Realtors RMZ
07.2006 - 07.2007
- Handling of complete requirement of Travel, which includes International & Domestic enquiries and visa processing, Insurance and Forex, Hotel booking and cab arrangements
- Contacting all airline offices for confirmations and latest updates
- Supervising the travel counter of International travel house, Co-coordinating with our billing and payment
- Helping in Accounts and daily reports
- Maintaining and updating Employers data base and provide efficient services to individual and group travelers
Education
Bachelor of Commerce -
Hasnath Women's College
Bengaluru01.2004
Skills
- Time Management
- Customer and Personal Service
- Service Orientation
- Coordination
- Active Learning
- Judgment and Decision Making
- Travel management
- Vendor negotiation
- Expense reconciliation
- Travel policy compliance
- Cost analysis
- Budget management
- Emergency preparedness
- Transportation logistics
- Effective communication
- Problem resolution
- Event coordination
- Calendar management
- Expense tracking
- Office management
- Document management
- Data analysis
Disclaimer
I hereby declare that the facts mentioned above are true and sincere to the best of my knowledge and belief.
Languages
- English
- Kannada
- Hindi
- Tamil
Personal Information
- Date of Birth: 11/12/83
- Nationality: Indian
Timeline
Travel Planner /Executive Administrative Assistant
Goldratt Consulting Pvt Ltd
06.2023 - 01.2024
Travel Planner / Executive Assistant
The Printers Mysore Pvt LTD
06.2022 - 11.2022
Team Lead - Admin & Facilities
SMK Group
07.2020 - 05.2022
Consultant - Travel Co-ordinator / Admin
Vertebrand Consulting Solutions PVT LTD
02.2019 - 05.2020
Travel Co-coordinator /Administrator
emids Technologies PVT LTD
07.2007 - 11.2016
Deputy Officer - Travel
The Millennia Realtors RMZ
07.2006 - 07.2007
Bachelor of Commerce -
Hasnath Women's College
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