Geetha Reddy Kannamadakala

• Hands on experience in SQL database management systems and in Application/Production support role
• Perform the root cause analysis by debugging to identify the bugs and handling production issues
• Experience in Application design, Development, Integration, Maintenance, Implementation, Testing of various client/web applications and its design
• Experience in software development life cycle including requirement analysis, Design, Coding, Testing and Maintenance
• Knowledge on Application deployment and configuration, Incident management, Trouble shooting, RCA, Customer service
• Manage the deployments in production and code movements from lower to higher environments using GitHub
• Write scripts, Queries and Excel functions to analyze large amount of production data from many databases and application logs
• Perform system health check on production environment weekly and after patching
• Deploy project/service delivery change task in to UAT and production environment
• Automated tasks by debugging and optimizing code using java
• Manage production incidents including clarification of the system behaviors and work flows
• Perform purge on high volume database instance to mitigate slowness and other issues
• Hands on experience in working Remedy, Jira, confluence, Git hub, Oracle, Azure storage explorer, Active directory, Microsoft Azure
• Prepare root cause analysis and recovery plan
• Ability to work in new relic and Dynatrace for logs monitoring

Declaration: I hereby declare that the mentioned information is correct and best to my knowledge.