HR Leader with over 19 years of extensive experience in Human Resource Department currently excelling as a Senior Manager HR at HCL Technologies.
Overview
22
22
years of professional experience
Work History
Senior Manager, Human Resources
HCL Technologies
Chennai
05.2019 - Current
Company Overview: Currently associated with Digital Business Services working for US region as Strategic Business partnering role.
Led cross-regional talent initiatives across APAC and America, aligning employee engagement with business goals.
Spearheaded strategies for onboarding, retention, and career development, ensuring talent alignment with organizational objectives.
Managed end-to-end performance management processes, from KPI setting to annual performance reviews, fostering a culture of continuous improvement.
Mentored senior managers in leadership development, focusing on employee growth, retention, and engagement best practices.
Conducted skill gap assessments and bench strength management to ensure workforce readiness.
Functioned as a consultant to managers on employee behavior and dispute resolution, creating a collaborative work environment.
Utilized workforce analytics to guide decision-making and tailor programs to enhance employee experience and productivity.
Designed and launched initiatives to boost employee morale and engagement, contributing to higher retention and satisfaction.
Led onsite talent alignment and fitment, ensuring optimal staffing and deployment for key projects.
Currently associated with Digital Business Services working for US region as Strategic Business partnering role.
Manager – Human Resources
Ciber Sites India Pvt.Ltd.
Chennai
05.2014 - 05.2019
Company Overview: Ciber Sites is a software solutions company offers end to end solutions in convergence of internet, broadcasting, and telecom.
Directed employee engagement and grievance management for the Ford client, enhancing satisfaction and resolving conflicts efficiently.
Oversaw smooth onboarding, induction, and retention processes, ensuring a seamless integration of new hires and fostering long-term retention.
Managed the entire performance management process, driving alignment with organizational goals and employee growth.
Collaborated with department managers to assess training needs and developed training calendars for both soft skills and technical skills.
Administered payroll processing, ensuring accuracy and timely delivery of payroll inputs to maintain employee trust and satisfaction.
Improved the Employee Engagement Happiness Index score through targeted engagement activities and data-driven strategies.
Facilitated on-the-job training programs, successfully remarketing billable resources to other projects, increasing overall resource utilization.
Launched automation tools like Shift Management, Weekend Allowance, and E-Separation to streamline operations and increase efficiency.
Ciber Sites is a software solutions company offers end to end solutions in convergence of internet, broadcasting, and telecom.
Assistant Manager – Human Resources
CSS Corp Pvt.Ltd.
Perungalathur
11.2006 - 05.2014
Company Overview: CSS Corp is a global information and communication technology with an impeccable record for designing, deploying, and managing end-to-end IT and network services.
Managed comprehensive employee engagement programs, driving retention and fostering a positive work culture.
Streamlined onboarding, induction, and retention processes to ensure smooth integration and employee satisfaction.
Investigated employee complaints and grievances, addressing issues promptly to maintain a harmonious work environment.
Led target-setting, appraisal reviews, and development plans to support employee growth and performance enhancement.
Ensured adherence to payroll calendar timelines, accuracy in salary input, and validated payroll output for timely delivery.
Consolidated and validated full and final settlement inputs, collaborating with payroll vendors for monthly processing.
Supported line managers in people management responsibilities, fostering a better work environment and facilitating key HR processes.
Introduced and implemented an Online Attendance Management system and the HR Help desk (ASK HR) for efficient query resolution and management.
CSS Corp is a global information and communication technology with an impeccable record for designing, deploying, and managing end-to-end IT and network services.
Junior Manager – Operations
Centurion Bank of Punjab
Besant Nagar
04.2005 - 10.2006
Company Overview: Centurion Bank of Punjab was an Indian Private Sector Bank that provided retain and Corporate Banking services. Bank was acquired by HDFC Bank in 2008.
Led retail branch operations focused on optimizing resource utilization to drive bottom-line profitability.
Developed and implemented business plans to maximize profitability, revenue generation, and achieve organizational goals.
Managed cash point transactions, account opening, ATM card management, and reconciliations to ensure smooth banking operations.
Headed clearing (inward and outward) and managed inventory management to streamline branch processes.
Enhanced customer service by reducing response times and improving staff capabilities to resolve inquiries and complaints efficiently.
Conducted customer profiling to identify high-net-worth individuals, elevating their profiles for tailored financial services.
Successfully drove the cross-sell of investment products, including mutual funds and insurance, increasing branch profitability.
Centurion Bank of Punjab was an Indian Private Sector Bank that provided retain and Corporate Banking services. Bank was acquired by HDFC Bank in 2008.
Management Trainee – HR
Viveks Private Limited -Corporate office
Mylapore
12.2003 - 10.2004
Company Overview: Viveks Limited is a private company operating as a retailer of consumer electronics and home appliances.
Collaborated with Sales & Marketing to ensure timely recruitment aligned with annual workforce planning, managing recruitment partners, institutes, and job advertisements.
Conducted induction training for new hires and ensured smooth execution of joining formalities.
Managed labor and statutory compliance in accordance with Indian Labor laws, overseeing quarterly, half-yearly, and annual statutory returns.
Streamlined HR operations, drafting an Operations Manual covering key processes such as leave management, attendance, reimbursements, exits, and relocations.
Formal and informal interactions with employees, addressing grievances to maintain a positive work environment.
Viveks Limited is a private company operating as a retailer of consumer electronics and home appliances.
Education
MBA - HR & Marketing
Sai Ram Engineering college
Chennai
01.2002
B. Com -
SDNB Vaishnav College for women
Chennai
01.1999
Class XII -
NSN Matriculation School
Chennai
01.1996
Class X -
NSN Matriculation School
Chennai
01.1994
Skills
Strong verbal and written communication
Building and maintaining relationships
Team collaboration
Accountability
Flexible
Self-driven
Proficient in PowerBI
Data analysis
Reporting
Accomplishments
Successfully conducted employee surveys and translated insights into actionable improvements.
Rolled out performance KPIs for senior and middle management, supported by structured enablement to drive goal achievement.
Enhanced the Employee Engagement Happiness Index and automated the workflow for Employee Exit Management.
Implemented an online Attendance Management System to streamline time tracking.
Launched the ASK HR application to improve efficiency in resolving employee queries.
Contributed to revenue growth by effectively marketing cross-bank offerings.
ETL Lead /Onshore Technical Business Analyst at HCL Technologies India & HCL Technologies NZ LtdETL Lead /Onshore Technical Business Analyst at HCL Technologies India & HCL Technologies NZ Ltd