Geetha Shanmugam

• Collaborated with the Program Manager and business users to collect business requirements and facilitated the approval process for Business Requirement Documents (BRD).
• Supported Business Analysts in drafting accurate requirements in Jira and coordinated tracking of release timelines.
• Provided risk management support for the successful delivery of regulatory solutions.
• Developed and maintained detailed project plans, test strategies, identified resource requirements, and ensured adherence to project schedules.
• Identified opportunities for process improvement in Business As Usual (BAU) activities and enhanced efficiency through process simplification and automation via Excel VBA Macros.
• Managed the execution of User Acceptance Testing (UAT) for assigned risk solutions, proactively identifying and resolving testing and project issues.
• Conducted data analysis to monitor and ensure data quality and completeness.
• Prepared and delivered status reports by collecting, analyzing, and summarizing key information.
• Ensured seamless end-to-end project delivery, meeting business requirements within the specified budget and timeline.
• Led requirements analysis, test estimation, test planning, and the creation of UAT scripts.
• Automated repetitive validation tasks in Excel using macros, reducing validation time from three days to two hours.
• Maintained and updated existing UI Automation scripts in Selenium with Java.
• Delivered training sessions for global users on the CCAR14 A application and conducted knowledge-sharing sessions across project teams for each release.
• Successfully completed all release-based projects on time, with no major post-production defects.
• Managed the execution and tracking of regression suite test cases for each release.

• Client : Technicolor
• Engaged in OTT, certification, and functional validation of various Android set-top boxes (STBs).
• Led the successful delivery of four projects across multiple client locations (US, Canada, France and Chennai), ensuring adherence to allocated timelines.
• Implemented process improvements to enhance productivity and streamline project deliveries.
• Conducted various types of testing, including Functional, Non-Functional, Smoke, Unit, Integration, Sanity, Regression, and Ad-hoc Testing.
• Manually tested DVR functionalities, such as Instant Recording, Scheduled Recording, Series Recording, Time-Shift Buffer, and Dual Recording on Live TV.
• Verified key set-top box functionalities, including Guide, Video on Demand (VOD), Pay Per View (PPV), Diagnostics Screens, Dual Tuner, and Parental Control features.
• Managed the Google 3PL certification process by coordinating with the 3PL team and overseeing test execution.
• Performed end-to-end validation for Amazon and Netflix certification.
• Developed Python scripts to extract Jira data via API and generate detailed project reports with tables and graphs on Confluence pages.

o Client : Cisco - USA (Nov 2015 to Oct 2019), Chennai (Sept 2012 to Oct 2015)

• Set up the lab, created test plans and test cases, conducted testing, and triaged issues.
• Validated front-end STB features, including EPG, Zapper, PIP-POP, DVR, MRDVR, PPV, and User Settings.
• Performed Sanity, Soak, and ORRT testing across different STB variants.
• Enhanced an existing proprietary automation tool to replicate manual testing and verification using a combination of hardware and software.
• Developed logging and reporting modules within the automation framework to capture logs and video data from STBs, generating web-based test reports.
• Updated the framework to improve UI/CLI library functionality.
• Integrated Ethernet connectivity into STBs for CLI-based command execution as an alternative to IR-Blaster mode.
• Created automation scripts for complex test cases covering key modules such as DVR, VOD, EPG, PPV, apps, and servers.
• Improved the framework to support multi-cycle testing and parallel testing of multiple STBs.
• Customized the framework to accommodate diverse STB applications with minimal modifications to existing test scenarios.
• Configured the Splunk server to receive HTTP requests from STBs for data analysis.

o Client: USAA (Insurance, Banking and Investment Services)

• Analyzed business and technical requirements to ensure clarity and completeness.
• Reviewed technical and design specifications, creating test plans and system/regression test cases for various auto loan products, including Extended Vehicle Protection, Integrated Auto Applications, and Debt-to-Income.
• Managed planning, task assignment, tracking, reporting, and team mentoring.
• Prepared design documents, including high-level and low-level project designs.
• Executed tests and performed result analysis to identify and resolve issues.
• Provided status reporting, along with mentoring and training for new team members.

o Client: Teradyne (Semiconductors) – Chennai (Feb 2007 to June 2010) , USA (4 months)

• Participated in testing various debug display instruments for IG-XL, a Teradyne software running on Windows-based OS, used for debugging and operating IC testers in a production environment.
• Contributed to the development of automated test scripts using Silk Test 10.0 and higher, and assisted in converting existing test suites from Windows XP to be compatible with Windows 7.
• Managed and maintained the automated test environment.
• Provided technical mentoring to the team on Silk Test, Windows OS, and overall team activities.
• Responsible for preparing bug reports and consolidating them for review.
• Oversaw the setup of regression test machines (specifically for Windows 7) and managed the execution of automated test runs.
• Validated patches and promptly reported bugs to clients for resolution.