Dynamic HR Advisor with ten years of experience at Hewlett Packard Enterprises, specializing in workforce management and employee relations. Demonstrated expertise in talent acquisition and policy development, resulting in improved operational efficiency. Proficient in HR auditing and communication, successfully managing complex investigations, and boosting employee satisfaction initiatives. Committed to leveraging HR strategies to foster a collaborative workplace culture.
Overview
15
15
years of professional experience
Work History
Process Associate
Tata Consultancy Services
07.2010 - 01.2014
Company Overview: Serves and offers an integrated suite of market information gathered from a wide range of sources (FMCG).
Dedicated operational service and professional service team to help the CPG client in North America find the best paths for growth.
Serves and offers an integrated suite of market information gathered from a wide range of sources (FMCG).
HR Advisor
Hewlett Packard Enterprises
08.2014 - Current
Supporting employees through people care live support, maintaining employee records, data validation, talent acquisition – providing recruiter assistance, and workforce management.
HR professional with 10 years of experience in HR operations/shared services, HR data management, HR tools, exit interviews, statutory compliance, employee relations, and workforce management.
Provided end-to-end policy-related supporting regulations affecting human resources functions, and ensure that policies, procedures, and reporting are compliant.
Ensuring investigations are conducted according to prescribed standards in terms of depth, coverage, and legal requirements, coach and guide the HR team in conducting routine investigations.
Responsible for the operational communication (email support and online meetings/Skype calls) and acting as an intermediary between employees and management to understand things in a better way.
Effectively liaise with internal departments and external agencies for gathering data, information, etc., specific to the investigations.
Maximizing employee satisfaction levels by monitoring, handling customer queries, and resolving their issues within the stipulated time.
Documenting all the queries with their solutions for future assistance as the Quality SPOC.
With the experience of handling business-critical processes – workforce management for all APAC countries.
Voluntarily taking opportunities to identify areas for improvement in processes and services.
Performed a role as a senior member and a process SME to train all new associates and conduct evaluations, tracking their overall workflow and production.
HR Audit – to validate and project a detailed data report with management (SOX).
Review the investigations and reports with concerned stakeholders—HR management, compliance, and employment legal—for closure.
Conduct periodic refresher training for the team on new updates and customer feedback.
Scheduling the weekly client calls for operational updates and status, and simultaneously communicating the new updates to the team.
Draft letters for employees, such as warning letters, advisory letters, show cause notices, termination for cause letters, etc.
Responsible for decisions on high integrity concerns regarding fake and fraudulent employees in the company.
Handle the exit discussion on integrity concerns and counseling post-discussions.
Provided extended support to employees from the region: APJ, EMEA (People care support, Global Talent acquisition, WFM – Workforce management, Focal point review).
Part of the project management community (waterfall team), Midaxo – GPS Project, iWeek, Automation – BOT, Global Digitalization projects.
Managed HR information systems (HRIS) to ensure efficient data management and accurate reporting.
Education
Master of Science. - Foods and Nutrition
Women's Christian College
Chennai
01.2010
Diploma in Management -
University of Madras
Chennai
01.2009
Bachelor of Science. - Clinical Nutrition
Queen Mary's College
Chennai
01.2008
Skills
Workforce management
Employee relations
HRIS systems
Talent acquisition
Project/Program Management
Strategic planning
Leadership
Exit interviews
Agile OD Methodology
Basic Power BI
Policy development
Data management
HR auditing
Conflict resolution
Effective communication
Digitalization expertise
Customer relationship management
Stakeholder engagement
Change management
Onboarding process
HR reporting
Creative thinking
Problem solving
Management of change
Decision-making
Customer service
Accomplishments
Department first while doing undergraduate studies - received a cash award for outstanding performance
Achieved many rewards for academic performance, including the individual subject topper award
Implemented automated documents and data partnering with global projects
Received recognition for outstanding performances in projects and end-to-end activities
Received the Client Golden Award for Best Performer of the Year
Tools Experience
Salesforce
Workday
Microsoft office
Workforce management
Trust Arc
ERMS
People soft
CRM
Taleo
Citrix (Main Frame)
Languages
English
Tamil (native)
HOBBIES AND INTERESTS
Acrylic painting
Reading historical ethics
Love exploring old songs
Enjoy gardening as a hobby
Disclaimer
I assure that the above furnished information is true to my knowledge and necessary reference will be provided based on the request.
Roles And Responsibilities
HR Professional With 10 years of experience with HR Operations/shared services, HR Data Management, HR Tools, Exit interviews, Statutory Compliances, Employee Relations, Workforce management.
Provided end-to-end policy related supporting regulations affecting human resources functions and ensure policies, procedures, and reporting are complying.
Ensuring investigations are as per prescribed standards in terms of depth, coverage and legal requirements, Coach and guide HR team in conducting routine investigations.
Responsible for the operational communication (Email support & online meeting/Skype calls) and intermediate between employee and management to understand things in a better way.
Effectively liaise with internal departments and external agencies for gathering data, information, etc., specific to the investigations.
Maximizing employee satisfaction level by monitoring and handling customer queries and resolving their issues within the stipulated time.
Documenting all the queries with their solution for future assistance as Quality SPOC.
With the experience of Handling business critical process – Workforce management for all APAC countries.
Voluntarily taking opportunities to identify areas for improvement to processes and service.
Performed a Role as Senior member and a process SME to train all new associates and conduct evaluations tacking their process overall workflow and production.
HR Audit – to validate and project detailed data report with management. E.g., SOX.
Review the investigations / Reports with concerned stake holders – HR Management / Compliance / Employment Legal for closure.
Conduct periodic refresher training to the team on new updates/Customer feedback.
Scheduling the weekly client calls for operational updates/status and simultaneously communicating the new updates to the team.