Geethanjali Thiruvengadam

Transformative GRDM System Change Release Specialist

• A key player in driving change & operational excellence.
• Led numerous initiatives, leaving a lasting impact on efficiency & performance.

UAT/Business Checkout Expert

• Seamlessly facilitated communication between GRDM User & Technology Teams.
• During Release implementation ensured smooth transition, demonstrating my ability for aligning business needs with technology solutions.

Innovative Solutions Architect

• Played pivotal role in integrating the external API (UK Co House) with the GRDM system.
• Resulted in timesaving of 5 hours/day & a remarkable reduction in the SLA for creating UK legal entities from 12hrs to just 15mins.

Data Maestro and Process Automator

• Not just a data enthusiast, I automated processes, saving 13 hours per month with 100% accuracy through Power Query & MS-Access.
• Leveraging the "Inspect" developer tool, I transformed EBA reporting, minimizing manual intervention & changing the report frequency.

Strategic Thinker and MI Prodigy

• Produce Monthly MI on GRDM KDE's metrics, ensuring franchises within the bank had comprehensive insights.
• Reviewed 200+DQ Rules during the migration of IDQ to NextGen, showcasing commitment to data quality.

GRDM Systems & Control Team | Client Operations & Delivery

A key player in ensuring operational excellence and risk mitigation.

Key Achievements:

• Process Optimization: Expert in categorizing, reviewing, and maintaining End User Developed Applications (EUDAs).
• Global Standards: Expert at creating and updating high-quality process documentation, process maps, and RACI matrices.
• Risk Management: Proactively involved in creating and reviewing controls for key processes, ensuring swift identification and mitigation of risks.
• Continuous Improvement: Leading UAT script writing and execution for Data quality enhancement, collaborating seamlessly with technology and Change teams. Instrumental in functional and UAT testing of new process tool implementations.
• Team Leadership: Task management for the S&C load-balancing team, serving as the primary point of contact for issue resolution. Conducting regular calls to ensure accurate and timely completion of BAU work.

Strategic Data Management Leader | Financial Services Expert
As a seasoned Senior Executive in Global Financial Services, I led critical initiatives within the Group Reference Data Management (GRDM) Systems & Control Team. My role focused on ensuring high-quality, validated data availability across the organization, driving efficiency, and enhancing data quality.

Key Achievements:

• Data Excellence: Led the maintenance of static tables and arranged periodic data refreshes from external sources like Companies House, Dun & Bradstreet, etc. Ensured timely delivery of validated data in the required format.
• Global Migration: Played a pivotal role in migrating data from ABNA, establishing over 200,000 new legal entities seamlessly.
• Process Optimization: Introduced Access Database Summary Query, reducing daily processing time by 2 hours. This not only boosted team productivity but also resulted in error-free data feeds downstream.
• Team Leadership: Identified as a Subject Matter Expert (SME), I conducted training for 6 team members during the Williams & Glyn divestment, contributing to the successful execution of critical projects.
• Recognition: Acknowledged for expertise in data matching and manipulation exercises, enhancing the quality of data through benchmarking exercises.

Data Remediation/Merger & Acquisitions Specialist in GRDM

• Initiated & successfully concluded ad-hoc business projects, ensuring meticulous issue investigations.
• Led Merger & Acquisitions updates on Group Legal entities.
• Conducted Data quality checks in GRDM, driving continuous improvement in Reference Data.
• Quality Checker for a dynamic team of 12 members.
  Executed numerous data matching and cross-referencing exercises for NV.
• Contributed to GRDM Business Check-out & Implementations.

Key Achievement : Scored the completion of a 136,000-client project in two months, earning excellent feedback for FATCA compliance.

Control Functions & SME Specialist in GRDM

• Conducted process reviews & enhancements, ensuring optimal efficiency.
• Implemented & monitored KPIs, setting targets for new joiners in GRDM.
• Implemented controls & Next-day validation procedures.
• Supported DQT as SME to resolve customer queries & provided training.
• Subject Matter Expert roles in UAT of GRDM system changes.

Key Strengths : Proven ability to streamline processes, set and achieve KPIs, and provide expertise in system changes, contributing to the overall success of the GRDM team.

Workflow Request & Helpdesk Specialist in GRDM

Key Achievements :

• Led the review and validation of reference data creation and maintenance, ensuring unparalleled accuracy and completeness.
• Resolved customer queries promptly and efficiently through the helpdesk, enhancing overall client satisfaction.
• Served as the Quality Checker for a dynamic team of 10 members, ensuring adherence to the highest standards of data quality.

Responsibilities :

• Conducted meticulous reviews and validations of reference data to guarantee precision and completeness.
• Skillfully resolved customer queries via the helpdesk, demonstrating strong communication and problem-solving skills.
• Quality Checker, maintaining a keen eye on the work of a 10-member team to uphold impeccable data quality standards.

Professional Growth : Contributed significantly to the efficiency and effectiveness of the GRDM Data Quality Team, fostering a culture of continuous improvement.

Skills Showcase :
• Reference Data Management
• Workflow Request Handling
• Helpdesk Support
• Quality Assurance

Impact : Made substantial contributions to the enhancement of reference data quality, streamlining workflows, and fortifying customer satisfaction within the Shared Service Finance domain.

Collaboration : Collaborated seamlessly with a diverse team of 60 professionals, fostering a collaborative and goal-oriented work environment.

Recognition : Recognized for exemplary performance as the go-to person for ensuring data accuracy and prompt query resolution.