Summary
Overview
Work History
Education
Skills
Certification
Languages
Personal Information
Timeline
Generic
GEETHA PRIYA M

GEETHA PRIYA M

Chennai

Summary

Seasoned IT professional with 18+ years of experience in test management, quality assurance, and program delivery across BFSI and healthcare domains. Proven expertise in SDLC methodologies (Agile, Scrum, Kanban, Waterfall), quality governance, and process improvement. Adept at defining and executing metrics, audits, and reporting frameworks to strengthen delivery excellence. Hands-on leadership experience in global organizations (Wipro, IBM, CitiBank, TD Bank, MetLife, GE HLUK) and entrepreneurship. Certified Scrum Master with a strong record in stakeholder management, ITSM operations, and cross-functional team leadership.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Co-founder & Director

Wootu Nutrition
05.2019 - Current
  • Spearheaded IT operations, quality control, and service delivery for a multi-location enterprise.
  • Established SOPs, QA frameworks, and feedback loops for continuous service improvement.
  • Led CRM implementation (Zoho) end-to-end, integrating IT service processes with operations.
  • Directed cross-functional teams across technology, HR, and business functions, ensuring compliance and operational excellence.

Test Manager

VIT Technologies and WIPRO Technologies
10.2011 - 05.2019
  • Delivered end-to-end test management for BFSI clients, including CitiBank (SEA countries)
  • Defined and executed test metrics, reporting dashboards, exit criteria, and audits to ensure quality and compliance.
  • Built and led onsite/offshore QA teams across SIT/UAT phases, mentoring 50+ engineers.
  • Partnered with senior stakeholders to drive process maturity, risk assessments, and continuous improvement initiatives.
  • Clients: CitiBank

Test Lead

IBM India Pvt Ltd
05.2010 - 09.2011
  • Led SIT for core insurance and lending applications for TD Bank (Canada) and MetLife (US HealthCare).
  • Directed testing artifacts, defect triage, and audit preparation, ensuring delivery compliance.
  • Clients: TD Bank (Canada), MetLife (US)

Test Engineer

Thinksoft Global Services
01.2007 - 05.2010
  • Managed SIT/UAT cycles for 10+ BFSI projects (GE HLUK, ICICI-WMS, Emirates Bank).
  • Specialized in data warehouse testing and SQL validations for complex financial systems.
  • Clients: GE HLUK, ICICI-WMS, Emirates Bank

Education

MBA - Systems

Madras University
Chennai, India
01.2010

B.Tech - Industrial Biotechnology

Govt. College of Technology
Coimbatore
05-2006

Skills

  • SDLC: Agile, Scrum, Kanban, Waterfall
  • Quality Assurance & Quality Control (QA/QC)
  • Process Maturity & Governance
  • Metrics Definition, Analysis & Reporting
  • IT Service Management & Operations
  • Test Strategy, SIT/UAT, Data Warehouse Testing
  • Stakeholder & Vendor Management
  • Team Leadership & Delivery Management

Certification

  • Certified Scrum Master, 2018-01-01
  • Certified Software Test Manager (CSTM), 2010-01-01
  • ISTQB - Foundation Level, 2010-01-01

Languages

English
Proficient
C2
Tamil
Proficient
C2

Personal Information

Timeline

Co-founder & Director

Wootu Nutrition
05.2019 - Current

Test Manager

VIT Technologies and WIPRO Technologies
10.2011 - 05.2019

Test Lead

IBM India Pvt Ltd
05.2010 - 09.2011

Test Engineer

Thinksoft Global Services
01.2007 - 05.2010

MBA - Systems

Madras University

B.Tech - Industrial Biotechnology

Govt. College of Technology

Similar Profiles

CREATE PROFILE
GEETHA PRIYA M