Geethu Raju
Idukki
Summary
I would like a career that gives me rich exposure through diverse assignments and working with people of high caliber. I would consistently look out for challenges, which would help me to achieve my personal and professional goal.
Attentive professional proficient in administrative student visa application complexities, processes, and requirements. In-depth knowledge of risk framework and unlawful activity. Commended for effectively handling complex cases and keeping up-to-date on regulatory laws.
Overview
7
7
years of professional experience
Work History
Admission & Visa Officer
PulseUk International Study Abroad
Aluva, Ernakulam
12.2023 - Current
- Processed visa applications efficiently and accurately for diverse clientele.
- Reviewed supporting documents to ensure compliance with regulations and guidelines.
- Communicated clearly with applicants regarding application status and requirements.
- Advised students on visa requirements and application processes.
- Coordinated document collection from applicants for visa processing.
- Evaluated supporting documents for accuracy and completeness.
- Assisted in training new staff on visa procedures and policies.
- Maintained accurate records of visa applications and applicant communications.
- Processed visa applications, analyzing documents for validity.
- Provided advice on changes in immigration regulations and procedures.
- Prepared accurate records of decisions made on each application.
- Monitored the progress of visa applications and provided updates to applicants.
- Proper data and record keeping of student
- Report preparing and submitting to management
- Preparing SOP for applications
- Preparing financail expense sheet for students loan process
- Connecting with University delegates for students update and requirements
Application Team Member
Salve Maria International
Ernakulam
08.2021 - 10.2023
- Collaborated with team members to streamline daily operations and improve efficiency.
- Supported customer service initiatives by addressing inquiries and providing assistance.
- Participated in team meetings to discuss process improvements and operational challenges.
- Trained new employees on procedures and company policies for smooth onboarding.
- Submitting applications to universities and ensuring the issuance of offer letters
- Data keeping and Report preparing
Admission Process Associate
Santamonica Study Abroad Pvt. Ltd
Ernakulam
02.2020 - 04.2021
- Managed student application processes for international study programs.
- Coordinated communication between students and partner institutions abroad.
- Resolved student inquiries through effective communication and problem-solving skills.
- Participated in regular team meetings and provided input on ways to improve existing processes.
Customer Support Associate
Sutherland Global Services
04.2018 - 08.2019
- Provided exceptional customer support through the chat process for Amazon.ca.
- Resolved customer inquiries using company-specific tools and systems.
- Escalated complex issues to appropriate departments for resolution.
- Resolved customer inquiries in a timely manner.
- Analyzed customer service trends and created solutions to address them.
- Responded to customer feedback and suggestions.
Education
Bachelor of Arts - English Literature
Pavaathma College
Murickassery01.2018
Plus 2 -
Govt. HSS Vellathooval
Kerala University01.2015
S S L C -
Fathima Matha Girls HSS
Koombanpara01.2013
Skills
- Computer Hardware
- Computer Software
- MS-Office
Disclaimer
I hereby declare that the above-furnished details are true and correct to the best of my knowledge and belief.
References
Sr. Jolly K.V, Pavanathma College Murickassery, 8301078401
Personal Information
- Hobbies: Watching TV, Traveling, Cooking
- Date of Birth: 04/25/97
- Nationality: Indian
- Marital Status: Married
Languages
Malayalam
First Language
English
Advanced
C1
Hindi
Beginner
A1
Tamil
Elementary
A2
Timeline
Admission & Visa Officer
PulseUk International Study Abroad
12.2023 - Current
Application Team Member
Salve Maria International
08.2021 - 10.2023
Admission Process Associate
Santamonica Study Abroad Pvt. Ltd
02.2020 - 04.2021
Customer Support Associate
Sutherland Global Services
04.2018 - 08.2019
Bachelor of Arts - English Literature
Pavaathma College
Plus 2 -
Govt. HSS Vellathooval
S S L C -
Fathima Matha Girls HSS
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