Summary
Overview
Work History
Education
Skills
Disclaimer
References
Personal Information
Languages
Timeline
Generic
Geethu Raju

Geethu Raju

Idukki

Summary

I would like a career that gives me rich exposure through diverse assignments and working with people of high caliber. I would consistently look out for challenges, which would help me to achieve my personal and professional goal.

Attentive professional proficient in administrative student visa application complexities, processes, and requirements. In-depth knowledge of risk framework and unlawful activity. Commended for effectively handling complex cases and keeping up-to-date on regulatory laws.

Overview

7
7
years of professional experience

Work History

Admission & Visa Officer

PulseUk International Study Abroad
Aluva, Ernakulam
12.2023 - Current
  • Processed visa applications efficiently and accurately for diverse clientele.
  • Reviewed supporting documents to ensure compliance with regulations and guidelines.
  • Communicated clearly with applicants regarding application status and requirements.
  • Advised students on visa requirements and application processes.
  • Coordinated document collection from applicants for visa processing.
  • Evaluated supporting documents for accuracy and completeness.
  • Assisted in training new staff on visa procedures and policies.
  • Maintained accurate records of visa applications and applicant communications.
  • Processed visa applications, analyzing documents for validity.
  • Provided advice on changes in immigration regulations and procedures.
  • Prepared accurate records of decisions made on each application.
  • Monitored the progress of visa applications and provided updates to applicants.
  • Proper data and record keeping of student
  • Report preparing and submitting to management
  • Preparing SOP for applications
  • Preparing financail expense sheet for students loan process
  • Connecting with University delegates for students update and requirements

Application Team Member

Salve Maria International
Ernakulam
08.2021 - 10.2023
  • Collaborated with team members to streamline daily operations and improve efficiency.
  • Supported customer service initiatives by addressing inquiries and providing assistance.
  • Participated in team meetings to discuss process improvements and operational challenges.
  • Trained new employees on procedures and company policies for smooth onboarding.
  • Submitting applications to universities and ensuring the issuance of offer letters
  • Data keeping and Report preparing

Admission Process Associate

Santamonica Study Abroad Pvt. Ltd
Ernakulam
02.2020 - 04.2021
  • Managed student application processes for international study programs.
  • Coordinated communication between students and partner institutions abroad.
  • Resolved student inquiries through effective communication and problem-solving skills.
  • Participated in regular team meetings and provided input on ways to improve existing processes.

Customer Support Associate

Sutherland Global Services
04.2018 - 08.2019
  • Provided exceptional customer support through the chat process for Amazon.ca.
  • Resolved customer inquiries using company-specific tools and systems.
  • Escalated complex issues to appropriate departments for resolution.
  • Resolved customer inquiries in a timely manner.
  • Analyzed customer service trends and created solutions to address them.
  • Responded to customer feedback and suggestions.

Education

Bachelor of Arts - English Literature

Pavaathma College
Murickassery
01.2018

Plus 2 -

Govt. HSS Vellathooval
Kerala University
01.2015

S S L C -

Fathima Matha Girls HSS
Koombanpara
01.2013

Skills

  • Computer Hardware
  • Computer Software
  • MS-Office

Disclaimer

I hereby declare that the above-furnished details are true and correct to the best of my knowledge and belief.

References

Sr. Jolly K.V, Pavanathma College Murickassery, 8301078401

Personal Information

  • Hobbies: Watching TV, Traveling, Cooking
  • Date of Birth: 04/25/97
  • Nationality: Indian
  • Marital Status: Married

Languages

Malayalam
First Language
English
Advanced
C1
Hindi
Beginner
A1
Tamil
Elementary
A2

Timeline

Admission & Visa Officer

PulseUk International Study Abroad
12.2023 - Current

Application Team Member

Salve Maria International
08.2021 - 10.2023

Admission Process Associate

Santamonica Study Abroad Pvt. Ltd
02.2020 - 04.2021

Customer Support Associate

Sutherland Global Services
04.2018 - 08.2019

Bachelor of Arts - English Literature

Pavaathma College

Plus 2 -

Govt. HSS Vellathooval

S S L C -

Fathima Matha Girls HSS
Geethu Raju