Trekking
Geetika Gagneja
Software Engineer Manager - Automation
Bangalore
Summary
With a proven track record in team leadership, planning and Organizational skills cultivated throughout a successful career, adeptly managed teams, empowering employees to autonomously navigate daily functions and fulfils stakeholder requirements. As a meticulous trainer and mentor with outstanding management capabilities and a results-driven approach, excel in Quality Assurance operations, policies, and procedures. 8+ years experience extends to recruiting and developing individual team members, and remain steadfast in commitment to rigorously evaluate product quality and manufacturing processes, ensuring outstanding results and customer satisfaction.
Overview
18
18
years of professional experience
6
6
years of post-secondary education
2
2
Certificates
Work History
Consulatant - Agile and Leadership Coach
Freelancer
10.2023 - Current
- Identified workflow inefficiencies to formulate and implement operational improvements at network level.
- Monitored and analysed clients' progress, results and overall satisfaction to implement process improvement initiatives.
- Provided coaching and mentoring to employees.
- Assisting clients how to handle situations in case of rightsizing
- Fostered positive, proactive and professional relationships to achieve short- and long-term team goals.
- Troubleshot, brainstormed and collaborated with fellow coaches on ways to make coaching more impactful for clients.
- Utilised variety of instructional agile methodologies to create effective learning experiences.
Software Engineer Manager - Automation
Planview India Pvt Ltd
Bangalore
02.2016 - 09.2023
- Organized and led staff orientation programs and training to promote collaboration.
- Applied coaching techniques and tools to support managers and team members in improving performance.
- Facilitated onboarding sessions and on-the-job training for new hires, supporting employee job position knowledge and skillset.
- Design and Implemented one Single Automation Framework for API and UI automation for Enterprise application
- Established and tracked quality department goals and objectives.
- Developed quality planning for multiple new product features by implementing Shift left approach.
- Implemented Definition of Ready and Definition of Done in teams
- Implemented Dashboard depicting customer bugs with various charts
- Implemented strategic program aimed at fostering closer collaboration between Customer Care and Development teams, resulting in significantly optimised bug resolution time
- Proven ability to learn quickly and adapt to new situations.
Principal Software Engineer
EFI India Pvt Ltd
Bangalore
05.2006 - 02.2016
- Implemented end-to-end automation for desktop application through API's and UI, reducing test costs by 30%.
- Worked with software development and testing team members to design and develop robust solutions to meet requirements for functionality, scalability and performance.
- Researched and selected automation tools, prioritizing cost-effective solutions to shorten workflows.
- Participated in different phases of test automation code review meetings, providing input on colleagues' coding efforts.
- Integrated test automation into all layers of application stacks to improve product quality.
- Worked with project managers, developers and customers to resolve technical issues.
- Oversaw all software releases with eye for quality and understanding of project deadlines.
- Collaborated on hiring, retention, and promotion of junior engineers.
- Mentored QA engineers via careful supervision through entire onboarding process and beyond.
- Maintained current and extensive knowledge of various programming languages
Education
Bachelor of Engineering - Electrical Engineering
Lingaya's Institute of Management And Technology
Faridabad, HR 10.2001 - 05.2005
MBA - Finance
Symbiosis Centre For Distance Learning
Pune 07.2008 - 06.2010
Skills
Coaching and mentoring
Accomplishments
- Used Microsoft PowerBI to develop dashboard for the customer issues
- Supervised team of 12 staff members.
- Participated in "Force for Good" events
- Led the POSH committee as presiding officer
Certification
Certified SAFe Agilist
Interests
Running and Cycling
Reading
Writing Journal
Timeline
Consulatant - Agile and Leadership Coach
Freelancer
10.2023 - Current
Certified Cloud Practitioner, AWS
10-2023
Certified SAFe Agilist
03-2020
Software Engineer Manager - Automation
Planview India Pvt Ltd
02.2016 - 09.2023
MBA - Finance
Symbiosis Centre For Distance Learning
07.2008 - 06.2010
Principal Software Engineer
EFI India Pvt Ltd
05.2006 - 02.2016
Bachelor of Engineering - Electrical Engineering
Lingaya's Institute of Management And Technology
10.2001 - 05.2005
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