Open To Work
Genesis Williams
Merrillville
Summary
Diligent Sales Associate with robust background in retail supervision and team leadership. Successfully managed store operations and enhanced customer satisfaction through strategic inventory control and staff training. Demonstrated proficiency in conflict resolution and sales optimization.
Overview
5
5
years of professional experience
Work History
Receptionist
Victory CDJR
Merrillville, IN
06.2025 - Current
- Answering calls and guiding customers while entering and organizing data (analog and digital).
Youth Department Assistant Director
New Second International
East Chicago, IN
05.2025 - Current
- Developing community projects and working with multiple age groups to achieve one goal. This role focuses on community service, outreach and the inclusion of child development. Projects and events such as clothing drives, fundraisers, banquets and performances that teach children responsibility in an digestible manner while also giving back to them. This helped bring more life back to a dwindling program that lost its way.
- Managed scheduling for meetings and events, optimizing time allocation for departmental initiatives.
Youth Department Performance Leader
New Second International
East Chicago, IN
12.2024 - Current
- Choreographing, arranging, writing and teaching dances, musical performances and skits This position allowed further creative output that focuses on movement and sound with children and connection to adults. Though there is a focus on children, I have taught adults and had to clearly communicate a creative vision in order to arrange them.
Sales Associate
H&M
Merrillville, IN
06.2023 - 06.2025
- Creating and maintaining a calm and tidy atmosphere, while providing effective service for a better customer experience. While at H&M, I offered stability and structure through clear communication, acceptance of others and quick thinking. Each opportunity given was a learning experience that led to receiving training in management and presentational advertisement.
Front of House Member
Chick-Fil-A
Merrillville, IN
06.2022 - 12.2022
- Working in a fast paced atmosphere that caters to customer service and satisfaction. I was able to make customers feel welcomed, heard and cared for by creating a similar space for my coworkers, allowing us to get closer and work better as a team. The main goal was accuracy and efficiency and to achieve that I helped cultivate a space where coworkers and bosses can trust each other.
Sales Associate
Akira
Merrillville, IN
10.2020 - 05.2021
- Helping customers curate specific looks with the products while maintaining tidiness in limited space. Each customer left out feeling better than when they went in, and each stylist was able to meet their sales goals for that day. This role focussed on understanding customers quickly and providing options, products and solutions in a similar manner.
Sales Associate
We’re Poppin’ Popcorn and Lemonade
Merrillville, IN
10.2020 - 05.2021
- Preparing, promoting and serving products made fresh daily, often singularly. The goal was to promote a burgeoning business in a fun way that appealed to all ages. At fairs, festivals, concerts and at the main location each customer was introduced to the product in a new way that fascinated them.
Education
Associates - Marketing
03-2026
Currently pursuing Associates degree in Marketing, pausing due to finances, before re-attending university for Bachelor’s degree
Bachelor’s - Theatre
03-2026
Currently pursuing degree in Theatre
- Relevant Coursework: Theatre Practicum
High School Diploma -
06-2023
- Finished with 3.8 GPA while working part-time and in multiple extracurriculars.
- GPA: 3.8 GPA
- Extracurricular Activities: Tennis, Show Choir
- Mock Trail Member
- Thespian Troupe Member
- Completed AP course in Literature
- Completed AP course in Business
Skills
- Multitasking
- Promotional sales and advertisement
- Directing peers toward a common goal
- Making and executing effective plans for efficiency
- Emotional regulation in stressful situations
- Group leadership
- Google Slides, Docs and Spreadsheets
- Scheduling and time management
- Community service
- Information protection
- Verbal and written communication
- Performance improvement
- Makeup application
LANGUAGES
English
Work Preference
Job Search Status
Open to workWork Type
Full TimeGig WorkPart TimeLocation Preference
On-SiteRemoteHybridSalary Range
$45000/yr - $200000/yrTimeline
Receptionist - Victory CDJR
06.2025 - Current
Youth Department Assistant Director - New Second International
05.2025 - Current
Youth Department Performance Leader - New Second International
12.2024 - Current
Sales Associate - H&M
06.2023 - 06.2025
Front of House Member - Chick-Fil-A
06.2022 - 12.2022
Sales Associate - Akira
10.2020 - 05.2021
Sales Associate - We’re Poppin’ Popcorn and Lemonade
10.2020 - 05.2021
Ivy Tech - Associates, Marketing
Ball State University - Bachelor’s, Theatre
Merrillville High School - High School Diploma,