Geonna M. Lewis
Merrillville,IN
Summary
Customer service-oriented professional with pharmacy technician, healthcare industry, and retail experience. Able to assist in then processing and dispensing of drug orders and medications. Provide professional, courteous, and efficient customer service while meeting established processes and pharmacy protocols.
Works well in team-based environments with emphasis on quality, performance, and accountability. Provides customer service in a professional, timely, and efficient manner. Accustomed to working in fast-paced hospital environment.
Communication Platforms – Zoom, Skype, Google Meet, and MS Teams.
Microsoft Office Applications – Word, Outlook, and PowerPoint.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
8
8
years of professional experience
Work History
Pharmacy Technician
Veteran Affairs Hines Health Care
08.2023 - Current
- Assist Pharmacist in the filling and dispensing of prescription medications and verify for accuracy
- Ensure patient information is correct and current, and update when necessary
- Pull and un-fill return-to-stock prescriptions, check in orders, and stock shelves
- Workflow to keep wait times to minimum
- Abide by HIPAA guidelines to protect private and confidential information
Pharmacy Technician
Walgreen Pharmacy
04.2022 - 08.2023
- Responsible for sorting and shipping medications to multiple locations
- Count, stock, and rotate medication inventory, place supply orders, and remove outdated drugs
- Provide excellent customer service by answering inbound telephone calls, responding to inquiries, and assisting customers at pharmacy counter
- Prepare prescriptions, handle customer issues and complaints, and carry-out duties in strict adherence to regulations and HIPAA privacy guidelines
- Work well in a fast-paced environment and effectively manage time and priorities to meet deadlines
Customer Service Representative
Walmart
08.2021 - 06.2022
- Acknowledging and greeting customers with a smile
- Answering customer questions
- Helping customers find the products they are looking for
- Assisting fellow associates as needed throughout the store
- Managing cash receipts while adhering to shop rules on returns and vouchers
Dietary Aide
Majestic care
02.2020 - 09.2021
- Manage employees on what tasks they were doing
- Help and assist patients food were delivered correctly
- Help assist CMA
- Make / answer calls to the floors for the nurses
Dietary Aide
Community hospital dietary
02.2020 - 01.2021
- Help and Assisting patients food were delivered correctly
- Transported patients
- Assist with making calls to nurses on food
Internship – X-ray Technician
St. Franciscan hospital
08.2017 - 05.2018
- Assisted and observed diagnostic radiographic procedures in the radiology department of a 500-bed teaching hospital
- Shadowed CAT Scan and X-ray Technicians
- Assisted in positioning patients for optimal comfort before procedures
Education
Some College (No Degree) -
Ivy Tech | Vincennes Uni | Crown Point High School
Vincennes, INIvy Tech | Vincennes Uni | Crown Point High School
Skills
- Microsoft Word Proficiency
- Excel
- PowerPoint
Community Service
Girl Scouts, Inc., Sr. Cadet, 08/2010, 08/2017, Volunteer at Animal Shelters., Reading for Pre K – K children., Feeding the homeless., Building a garden for seniors., Selling and distribution of girl scout cookies.
Awards
- Work Ethic from Crown Point Mayor, Geonna M. Lewis, 2018
- Bronze Award, Girl Scouts, Geonna M. Lewis, 2014
- Silver Award, Girl Scouts, Geonna M. Lewis, 2015-2016
Timeline
Pharmacy Technician
Veteran Affairs Hines Health Care
08.2023 - Current
Pharmacy Technician
Walgreen Pharmacy
04.2022 - 08.2023
Customer Service Representative
Walmart
08.2021 - 06.2022
Dietary Aide
Majestic care
02.2020 - 09.2021
Dietary Aide
Community hospital dietary
02.2020 - 01.2021
Internship – X-ray Technician
St. Franciscan hospital
08.2017 - 05.2018
Ivy Tech | Vincennes Uni | Crown Point High School
Some College (No Degree) -
Ivy Tech | Vincennes Uni | Crown Point High School
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