George S
Sales & Business Development
Chennai
Summary
Experienced in international sales and business development with a strong track record of implementing effective strategies to drive revenue growth. Focus on account management and customer relationship management (CRM), consistently exceeding sales targets and fostering long-term client partnerships. Expertise lies in identifying new market opportunities, negotiating contracts, and cultivating strong networks within the industry. Leverage exceptional communication and interpersonal skills to effectively collaborate with cross-functional teams and achieve organizational objectives.
Overview
13
13
years of professional experience
6
6
years of post-secondary education
Work History
Technology Sales & Business Development
SquareShift
3 2024 - Current
- In Sales & Business Development at SquareShift, a Google Preferred Partner, my primary role is to drive revenue growth by leveraging SquareShift's expertise in cloud adoption, data engineering, digital transformation, and cybersecurity
- I focus on expanding our customer base, securing new business opportunities, and strengthening our strategic partnership with Google Cloud
- Working with enterprise clients, including VC-backed startups and Fortune 500 companies, I target key industries such as banking, financial services, retail, insurance, and e-commerce to help them modernize their technology infrastructure
- I am responsible for achieving quarterly and annual sales targets, focusing on growing revenue through cloud solutions and managed services
- This includes developing a healthy sales pipeline that ensures a steady stream of business opportunities
- I actively seek out potential clients in the USA, by identifying trends and engaging in targeted outreach
- A core responsibility is deepening SquareShift's collaboration with Google Cloud by identifying co-selling opportunities and co-developing solutions that align with customer needs
- I work closely with Google's teams to build joint go-to-market strategies, maximizing the value of our partnership and delivering competitive solutions to clients
- In addition to acquiring new clients, I look for cross-sell and upsell opportunities, offering additional services like AI/ML solutions, DevOps, and cloud security to meet their evolving needs
- My performance is measured by key performance indicators (KPIs), including meeting revenue targets, growing the client base, maintaining a high lead conversion rate, and ensuring client satisfaction
- I work closely with technical teams to deliver compelling proposals, driving a high proposal-to-contract conversion rate.
SaaS-Sales and Business Development
SaaS Reseller
04.2022 - 02.2024
- As a SaaS Reseller, my primary objective is to drive the sales of SaaS products by engaging with potential clients and offering tailored solutions to meet their specific needs
- I focus on prospecting new leads, managing the sales process from start to finish, and providing ongoing support to ensure customer satisfaction
- By staying updated on product knowledge and nurturing strong client relationships, I aim to deliver value for both customers and the business
- Key Responsibilities: Lead Generation & Prospecting, Sales Pipeline Management, Product Expertise, Relationship Management, Reporting
- Key Performance Indicators (KPIs): Revenue Goals, New Customer Growth, Lead Conversion Rate, Upsell Opportunities, Sales Pipeline Health, Sales Cycle Efficiency, Self-Management.
VP of Sales & Business Development
Zoko (YC W21)
07.2021 - 03.2022
- Instrumental in scaling Zoko revenues - Framing the sales infrastructure, Establishing processes and ensure consistent scaling of revenues
- Develop plans and strategies for developing business and achieving the company's sales goals
- Ensuring consistent growth aligned with the business plans
- Team Building & Create a culture of success and ongoing business and goal achievement
- Manage the sales teams, operations and resources to deliver profitable growth
- Define sales processes that drive desired sales outcomes and identify improvements where and when required
- Monitor customer, market and competitor activity and provide feedback to company leadership team and other company functions
- Provide detailed and accurate sales forecasting.
SaaS-Sales and Business Development
SaaS-Reseller
01.2020 - 07.2021
- I help CEOs of Startup companies to build marketing and sales systems to grow their businesses by referring the Business Operating systems (SaaS products) in the market based on the requirements
- I have experience working directly with the founders of startups in the SaaS + Digital space
- I approach my clients straightforward, collaborative, and efficient
- It's a methodology I've refined through crafting B2B Go-To-Market strategies and Business Development funnels for nimble tech startups
- - Branding, Go-To-Market, Sales - B2B SaaS or Digital - Project that needs building or strategizing from the ground up or a rebuild
- I provide upfront costs and manage actions on a project board of your choice, so all participants have complete visibility of the project.
Senior Sales Executive
Zoho Corporation
07.2015 - 01.2020
- Senior Sales Executive - Zoho
- Led sales efforts for Zoho Desk, a cloud-based customer service software, across the US, Canada, and LATAM
- Directly accountable for revenue growth, lead generation, nurturing, and managing key accounts
- Key responsibilities included: Driving revenue and expanding Zoho Desk's presence by cultivating strong relationships with major customers
- Analyzing industry trends to identify opportunities for product enhancements and collaborating closely with the marketing team to develop strategies that improved outreach and engagement with prospects
- Actively managing key customer relationships to ensure long-term sales revenue and business growth
- Mentoring and training newly hired sales representatives on both the technical aspects of Zoho Desk and effective sales techniques
- Monitoring and analyzing sales data and customer metrics, delivering detailed reports to senior management to guide decision-making and strategy
- Sales Executive - Zoho
- Responsible for generating sales pipelines and achieving sales targets for Zoho Desk by engaging with businesses across diverse industries in the US, Canada, and LATAM
- Key responsibilities included: Prospecting and engaging potential clients to demonstrate how Zoho Desk's context-aware ticketing system could meet their needs for tracking, managing, and resolving customer support requests efficiently
- Understanding each client's needs and recommending customized software solutions to improve their customer support processes
- Building trust and confidence with prospects by showcasing success stories from similar businesses and industries, highlighting how Zoho Desk helped improve customer support experiences
- Streamlining prospect conversion processes by collaborating with internal teams, ensuring smooth coordination and execution throughout the sales cycle.
Senior Consultant
Groupon
11.2013 - 05.2015
- Handling customer's issue via live chat support and through email
- Handling the SME escalation tickets when working on the specific queue
- Cascading the process update to the team
- Assisting the new members in the team when they need support
- Driving the team to achieve the target
- Won metal awards many times and achieved the target always
- Worked in almost all the NA ticket queues like Local, Goods, Getaways and Escalation queue.
Internship Trainee
HCL Technologies
03.2012 - 04.2012
- Human Resource - Internship Trainee
- Updating the internal databases with new employee data including contact details and employment forms
- Collecting payroll information such as hours of work done by an employee, details of bank accounts, etc
- Assisting in screening forms and resumes of applicants
- Planning and scheduling interviews with candidates
- Managing job advertisements on job portals and social networks
- Creating reports on HR-related processes when required
- Addressing queries and issues of workers when required
- Reviewing and distributing the company strategies by hard copies (e.g
- Notice board, brochures) or in digital formats (e.g
- Email, posts on social networks/forums/company website)
- Assisting the HR team in organizing career fairs and special events.
Education
Bachelor's Degree - Business Administration and Management
Madras Christian College
01.2009 - 04.2012
High School - Commerce/Computer science
St.Michael's Academy
01.2007 - 04.2009
Skills
Strategic Thinking
Sales Expertise
Market Analysis
Relationship Building
Communication Skills
Financial Acumen
Leadership and Team Management
Problem-Solving
Project Management
Product Knowledge
Customer-Centric Approach
Negotiation Skills
Adaptability
Stakeholder Management
Languages
English
Tamil
Timeline
SaaS-Sales and Business Development
SaaS Reseller
04.2022 - 02.2024
VP of Sales & Business Development
Zoko (YC W21)
07.2021 - 03.2022
SaaS-Sales and Business Development
SaaS-Reseller
01.2020 - 07.2021
Senior Sales Executive
Zoho Corporation
07.2015 - 01.2020
Senior Consultant
Groupon
11.2013 - 05.2015
Internship Trainee
HCL Technologies
03.2012 - 04.2012
Bachelor's Degree - Business Administration and Management
Madras Christian College
01.2009 - 04.2012
High School - Commerce/Computer science
St.Michael's Academy
01.2007 - 04.2009
Technology Sales & Business Development
SquareShift
3 2024 - Current
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