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George Chakravarthy
Chennai
Summary
Dynamic finance professional with extensive experience at IBM and Standard Chartered Bank, excelling in accounts receivables and dispute resolution. Proficient in SAP and Power BI, I consistently drive operational excellence and enhance stakeholder engagement. My leadership in managing AR books led to significant cash recovery, showcasing my analytical skills and customer-centric approach.
Overview
9
9
years of professional experience
Work History
Deputy Manager
IBM
04.2025 - Current
- Managed end-to-end rebate processing, reaching 98% SLA compliance through accurate validation, timely claim execution, and settlement processing.
- Completed daily audit reviews and maintained strict SOX compliance across rebate transactions to support operational control and regulatory adherence.
- Reviewed customer contracts and validated promotional agreements in EPM to confirm compliance with contract terms, pricing structures, and promotional program guidelines.
- Used Power BI and SAP BusinessObjects (BOBJ) to pull, analyze, and interpret fountain and bottle & can sales volume data for rebate calculations and financial reporting.
- Developed and maintained forecast vs. actual performance reports to identify variances, enhance forecast accuracy, and provide actionable insights to stakeholders.
- Worked with sales, finance, and customer operations teams to investigate and resolve rebate discrepancies, improving reporting accuracy and customer satisfaction.
- Supported month-end and period-end financial activities by validating rebate accruals, reconciling variances, and maintaining reporting accuracy.
Analyst
Accenture
Chennai
01.2021 - 04.2025
- Comprehensive Order-to-Cash Expertise: Hands-on experience in accounts receivables, dispute management, reconciliation, clearing unapplied/unidentified cash from AR books, and leveraging Oracle, billing tools, and client applications for seamless operations.
- AR Book Management: Successfully cleared 360+ items from AR books by proposing bad debt write-offs for non-collectible accounts.
- Resolved customer disputes on invoices, ensuring timely collections and fostering strong client relationships.
- Reporting and Analysis: Prepared and presented detailed reports, including process updates, SLA adherence, balance sheet reviews, trend and bucket analysis, and risk assessments.
- Risk Management: Identified and mitigated risks by highlighting flagged accounts, such as FID cases, lost job cases, and accounts with sanctions blocks, to prevent financial losses.
- Team Leadership: Led a team of 7 members, conducting daily team huddles and organizing monthly AR review calls to mitigate cash collection risks and improve performance.
- Retail Collections Management: Managed UAE collections for credit cards, personal loans, auto loans, and mortgage loans, identifying high-risk accounts and offering payment relief (moratorium) during critical client situations.
- Provided timely resolutions to client complaints and tailored settlement solutions to critical client circumstances, enhancing satisfaction and recovery.
Tele Collections Officer
Standard Chartered Bank
01.2018 - 01.2021
- Supported UAE collections for credit cards, personal loans, auto loans, and mortgage loans, focusing on high-risk accounts and payment relief options in critical client situations.
- Identified risk by reviewing flagged accounts, including FID cases, lost job cases, and accounts with sanctions blocks, minimizing potential financial loss.
- Resolved client complaints swiftly and provided tailored settlement options in critical circumstances, enhancing client satisfaction and recovery rates.
Education
B.E - Civil
Sri Venkateshwara College of Eng & Tech
Thiruvallur04-2016
HSC (12th Grade) -
A.U.P.E.T Chinmaya Vidyalaya Matric Higher Sec School
Tirunelveli01-2012
SSLC (10th Grade) -
St Xaviers Matric Higher Sec School
Tirunelveli01-2010
Skills
- Rebate processing
- Accounts Receivable Management
- SOX compliance
- Collections Process Optimization
- Dispute resolution
- SAP BO reporting
- Data analysis
- Cash flow management
Personal Information
- Date of Birth: 1995-07-21
- Nationality: Indian
- Marital Status: Married
Personal Details:
Languages Know English, Tamil
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
RemoteHybridLocation: Chennai, TNBengaluru, KA
Open to relocation: Yes
Accomplishments
- Received well done cards for monthly target achievements.
- Received Pinnacle annual award for collection excellence.
- Received Star of Business Award on 12/2021 and 05/2023 for client value creation.
- Got two promotions in less than 3 months for extraordinary performance.
- Successfully completed ELP training (Emerging Leaders Program) at Accenture
Timeline
Deputy Manager
IBM
04.2025 - Current
Analyst
Accenture
01.2021 - 04.2025
Tele Collections Officer
Standard Chartered Bank
01.2018 - 01.2021
B.E - Civil
Sri Venkateshwara College of Eng & Tech
HSC (12th Grade) -
A.U.P.E.T Chinmaya Vidyalaya Matric Higher Sec School
SSLC (10th Grade) -
St Xaviers Matric Higher Sec School