Geovanna Armendariz
Indianapolis
Summary
Over 2 years of contact tracing experience through IU Fairbanks School of Public Health/Marion County Public Health Department. Able to easily conduct interviews and efficiently communicate in Spanish, as well as read and write in Spanish. Able to read, write, and have basic communication in French. Positive, organized, and empathetic, with strong commitment to community health. Understanding of public health principles and proficient in data collection and communication. Capable of making meaningful impact on community safety and well-being. Offering strong organizational skills and a compassionate approach to public health. Conducts thorough data collection and effective communication to manage and mitigate health risks. Ready to use and develop problem-solving and analytical skills in the community health worker role.
Overview
4
4
years of professional experience
Work History
Office Administrator
Mainscape
07.2021 - Current
- Maintained electronic and paper filing systems for easy retrieval of information.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Reconciled account files.
- Reduced administrative errors by diligently proofreading office documents and maintaining accurate records.
- Assisted in preparation and processing of payroll to facilitate prompt staff payments.
- Expedited invoice processing by accurately reviewing vendor submissions, reconciling accounts payable discrepancies, and conducting timely payments.
- Maximized office space utilization by maintaining a clean, organized work environment that encouraged productivity and efficiency.
- Safeguarded company information by maintaining strict confidentiality protocols and ensuring secure document storage practices.
- Improved workplace efficiency with the regular maintenance of office equipment and proactive troubleshooting of technical issues.
- Maintained confidentiality of sensitive information, adhering to strict data protection policies.
- Contributed to a positive work environment by fostering strong working relationships among colleagues.
COVID-19 Resources Data Collector
Indiana University
07.2023 - 09.2023
- Conducted surveys within the Latinx population in Indianapolis in both English and Spanish and documented all responses.
- Maintained strict confidentiality with sensitive information, adhering to organizational procedures.
- Collaborated with team members, ensuring consistent data collection methods and protocols.
- Ensured high-quality data acquisition by strictly following guidelines and maintaining meticulous attention to detail.
- Improved overall project success by proactively identifying potential issues or discrepancies within collected data sets.
- Collected written and verbal data at various locations.
- Guaranteed timely submission of accurate data by diligently adhering to project timelines and goals.
- Uploaded data using secure protocols.
- Used computer software to store data.
- Followed data entry protocols, rules, and regulations.
COVID-19 Contact Tracer
Indiana University
12.2020 - 05.2023
- Reduced COVID-19 transmission by effectively identifying and contacting exposed individuals.
- Provided emotional support for distressed individuals during difficult conversations surrounding their potential exposure to COVID19.
- Enhanced community safety, providing clear guidance on isolation and quarantine procedures to exposed individuals.
- Improved contact tracing efficiency with accurate data entry and case management system utilization.
- Supported public health efforts by conducting thorough interviews in both English and Spanish with confirmed COVID-19 cases.
- Trained new team members on best practices for effective contact tracing procedures, enhancing overall team performance.
- Investigated and identified confirmed and suspected coronavirus cases, also documenting potentially affected contacts.
- Streamlined workflows by collaborating closely with fellow Contact Tracers, fostering a supportive work environment that prioritized accuracy and efficiency.
- Maintained compliance with all relevant privacy and confidentiality regulations, ensuring the protection of sensitive personal information throughout the contact tracing process.
- Continuously updated knowledge of COVID-19 developments to provide up-to-date recommendations to the public.
- Optimized communication skills while addressing language barriers and diverse backgrounds during contact tracing interactions.
- Performed record keeping by logging client information within secure contact-tracing software.
- Provided educational and informational resources in both English and Spanish regarding isolation policies and quarantine measures.
- Communicated in both English and Spanishwith documented COVID-19 patients via phone call, text, e-mail and in-person.
- Participated in regular meetings with supervisors, discussing progress updates and strategizing improvements within the contact tracing process.
- Contributed to a reduction in local outbreak numbers by promptly escalating high-risk situations to appropriate authorities.
- Collaborated with public health officials to ensure timely follow-up and support for quarantined contacts.
- Clarified misconceptions about the virus, sharing accurate information during contact tracing calls.
- Demonstrated empathy and professionalism during sensitive conversations, ensuring confidentiality of personal information.
- Strengthened relationships between public health agencies and communities, acting as an approachable liaison for concerned citizens.
- Exceeded contact tracing targets, consistently handling a high volume of cases while maintaining exceptional attention to detail.
- Increased case resolution rates by maintaining organized records of all contact tracing activities.
- Participated in health promotion campaigns, such as phone banks and vaccine clinics, to raise awareness of the COVID-19 vaccine.
- Provided crisis intervention and supportive counseling services to assist clients facing issues and problems.
- Collaborated with local organizations to expand health services and resources.
- Targeted the Latinx community within Marion County with wellness and COVID-19 management information.
Education
Bachelor of Arts - Biology
Indiana University-Purdue University Indianapolis
Indianapolis, IN08-2024
Skills
- Bilingual (English and Spanish)
- Intermediate French
- Documentation accuracy
- Health promotion
- Data collection
- Training experience
- Public health awareness
- Cross-cultural communication
- Cultural sensitivity
- Interviewing techniques
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Reliability
- Excellent and effective communication
- Active listening
- Flexibility
- Patient confidentiality
- Organized and detail oriented
- HIPAA guidelines
- Interpersonal skills
- Community engagement
- Professionalism
- Health service referrals
Accomplishments
- Was able to aid Director & Chief Medical Officer Dr. Caine in providing an immigrant Hispanic family find shelter for their quarantine as well as transportation to their quarantine location.
- Participated in a vaccine sign-up event at Marion County Public Health Department, lead by Belkis Ramirez.
- Volunteered at vaccine clinics to help translate and to help sign people in.
- Successfully answered questions and satisfied the concerns of Persons Under Investigation (PUIs) for COVID-19.
- Researched various resources specifically for the Latinx community in Marion County.
Volunteering/Leadership Roles
- Participant, AXIS Leadership Program, 2020
- Front Desk Volunteer, Indiana University Student Outreach Clinic (IU-SOC)
- Scribe Volunteer, Good News Ministries Health Clinic
- Community Service Coordinator, Latino Student Association at IUPUI
- Vice President, Latino Student Association at IUPUI
- Marketing Director, VIDA Health Partnerships at IUPUI
Languages
Spanish
Native or Bilingual
French
Limited Working
Timeline
COVID-19 Resources Data Collector
Indiana University
07.2023 - 09.2023
Office Administrator
Mainscape
07.2021 - Current
COVID-19 Contact Tracer
Indiana University
12.2020 - 05.2023
Bachelor of Arts - Biology
Indiana University-Purdue University Indianapolis
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