GERAD DENZIL

Leadership & Strategy

• Served as Acting Manager, leading daily operations, performance reviews, hiring, coaching, and KPI delivery for a team of 8–12 AR Analysts.
• Managed WBRs, operational reviews, and escalations with senior leadership; strengthened governance and decision-making workflows.
• Enhanced team accuracy and SLA adherence by 30% through SOP redesign, QA mechanisms, and structured capability-building programs.

Operational Excellence & Portfolio Ownership

• Owned AR operations for a $100M+ portfolio, improving cash flow predictability by 25% and reducing aged receivables.
• Oversaw dispute governance for high-value accounts by working closely with Legal, Tax, Billing, Credit, and Bankruptcy teams.
• Ensured full compliance with global AR policies, audit controls, SOX requirements, and service-level commitments.

Automation, Analytics & Transformation

• Developed an end-to-end AR analytics dashboard, reducing invoice discrepancies by 40% and improving proactive risk management.
• Led Kaizen and Yellow Belt initiatives, cutting reconciliation cycle time by 50% and reducing manual effort across AR operations.
• Created automation tools and reporting frameworks adopted across global AR teams, reducing manual reporting by 60%.

• Managed the complete AR cycle for global markets, ensuring collections efficiency and adherence to credit terms.
• Reduced unapplied cash backlog through targeted client outreach and improved cash allocation processes.
• Collaborated with Sales, Billing, and Tax teams to strengthen end-to-end reconciliation and reduce monthly variances.
• Conducted RCA on aged receivables, resolving recurring issues and enhancing customer satisfaction.
• Contributed to ongoing DSO improvement initiatives, supporting working capital optimization.