Geraldine Sharma

People CMM implementation across NEC Corporation India Pvt. Ltd.

• Introducing the People CMM concept across the Leadership team
• Orientation and Implementation of People CMM standard guidelines within HR team.
• Continuous tracking of progress towards alignment with PCMM requirements.
• Providing SME support to all Process Area teams in order to ensure seamless implementation.
• Sharing best practices and handholding all teams.
• Provide support for career discussions so as to equip managers to perform the same.
• Oversee and provide inputs for communication across centers to create awareness of People CMM related initiatives.
• Preparing presentations for Sr.Management reviews.
• Managing all activities related to People CMM implementation both internally and externally.

• Handled day-to-day running of People CMM project, ensuring high levels of productivity and progression.
• Completed all paperwork, recognizing any discrepancies and addressing them in a timely fashion.
• Completed People CMM implementation to ensure compliance with relevant standard regulations.
• Managed Repository to ensure continuity of practices and principles of People CMM

• Lead the People CMM implementation across 4 sub centers..
• Continuous tracking of progress towards alignment with PCMM requirements.
• Providing SME support to all Process Area teams across centers in order to ensure seamless implementation.
• Sharing best practices at the organizational level.
• Providing inputs for various software tools designed to improve HR Processes.
• Developed Competency Framework
• Prepared the Career Progression Framework to provide support for career discussions.
• Participated in Career Discussions and Performance Review to ensure Career Development is inbuilt in all people practices
• Oversee and provide inputs for communication across centers to create awareness of People CMM related initiatives.
• Preparing presentations for Sr.Management reviews.
• Coordinating all activities related to People CMM implementation both internally and externally.
• Applying a Competency Based approach to all job definitions.
• Responsible for all MIS related to the Programme.
• Responding to the queries related to the Programme.

• Employee Relations as the Employee First SPOC for a span of 200 employees
• Key team member for the implementation of career development program to transition call center executives into technology roles.
• Campus Recruitment of 37 Management trainees from the NCR region
• Maintaining HR MIS for span and ensuring all people related processes are timely
• Grievance Handling and Redressal
• End to end involvement in Employee Life cycle
• Expectation setting and cultural orientation of new recruits