Gerald Paul S
Business Development
Bangalore
Summary
Driven by a strong desire to create and build something impactful, I aspire to be an entrepreneur and bring my ideas to life. Before embarking on my entrepreneurial journey, I am eager to work in a role where I can make a positive impact on those around me. By collaborating and focusing on others' needs, I aim to contribute to their growth while developing myself personally and professionally.
Committed to continuous learning and growth, I embrace opportunities to expand my knowledge and skills. Being a valuable resource means staying updated with industry trends and best practices. I am ready to acquire new skills, adapt to challenges, and support others' success. Seeking a fresh start and a change in role, I am excited to bring a renewed perspective and contribute to organizations that value innovation, collaboration, and positive work culture. With my skills, passion, and dedication, I am prepared to make a significant impact and embark on a fulfilling journey of professional growth.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
4
4
Languages
Work History
Manager - Clients Solutions
Space Matrix Design Consultants
Bangalore
07.2022 - Current
- Identified and pursued valuable business opportunities to generate new revenue and improve profitability. Kept detailed records to identify areas for improvement.
- Conducted client research to uncover opportunities for account growth, penetration, and market expansion. Qualified prospects using external and internal resources.
- Developed a strong business pipeline through networking and cold/warm techniques. Maintained marketplace visibility through industry-related activities and events.
- Built positive relationships with clients, including key decision-makers, to increase opportunities for success.
- Delivered presentations to educate clients on product and service features. Led account planning sessions to acquire customers and expand business opportunities.
- Prospected for new business using telemarketing and innovative approaches. Tracked pipeline data and evaluated performance against goals.
- Collaborated with Business, Leadership, and Projects teams to align project goals with business strategy.
- Managed and utilized a diverse client base, meeting their needs and closing deals. Maintained updated account information in databases.
- Built trust and resolved customer complaints, demonstrating professionalism and negotiation skills. Provided recommendations to senior management.
- Worked independently in a self-directed environment, presenting a professional image consistent with company values.
- Collaborated across departments to expand organizational capacity and resolve conflicts. Developed strong communication and organizational skills.
- Demonstrated friendliness, helpfulness, and flexibility in both independent and team environments.
Business Development Manager
2gethr
Bangalore
09.2019 - 03.2022
- Conducted comprehensive client research and market analysis to identify account growth, penetration, and expansion opportunities. Utilized external resources to uncover and qualify prospects in targeted markets and industries.
- Developed persuasive proposals, contracts, and streamlined work operations to engage potential clients. Delivered impactful sales presentations and demonstrated workspaces through walkthroughs and video calls, effectively communicating the benefits and advantages to drive purchase decisions.
- Cultivated strong relationships with customers and strategic partners to drive a steady pipeline and achieve long-term business growth. Negotiated, prepared, and executed contracts with clients and partners, prioritizing mutually beneficial agreements.
- Collaborated with Business and Marketing teams to capitalize on emerging consumer and market trends, ensuring alignment with evolving market demands. Established relationships with key decision-makers and influencers to win new business and maintain client loyalty.
- Contributed to the development of guidelines and processes to enhance client engagement programs, resulting in improved business retention and increased client referrals.
- Collaborated closely with sales, marketing, and management teams to develop effective solutions and achieve shared objectives. Played a key role in strategic planning and roadmap development to enhance brand awareness and visibility for the brand "2gethr".
Relationship Manager
Quest Offices
Bangalore
07.2018 - 10.2019
- Proactively generated new and unique business opportunities by strategically targeting clients with substantial financial capabilities for long and short-term requirements, actively contributing to the development of tailored solutions.
- Cultivated and fostered profitable relationships with both new and existing clients and partners, effectively leveraging strong communication and interpersonal skills to enhance collaboration and drive mutual success.
- Demonstrated exceptional attentiveness to clients' issues, promptly addressing concerns and providing innovative solutions to mitigate any potential damage, ensuring the best possible outcome for all parties involved.
- Collaborated closely with Projects and Leadership departments to effectively deliver on commitments & tailored requirements to clients, offering personalized solutions.
- Prioritized both client satisfaction and the company's financial well-being, providing trustworthy support to clients while maintaining a healthy business environment.
- Utilized industry expertise, exceptional customer service skills, and analytical abilities to address customer concerns and foster loyalty.
- Maintained a professional demeanor even in challenging situations, staying calm and composed when dealing with unhappy or angry customers.
Business Development Executive
Nalashaa Solutions
Bangalore
07.2017 - 05.2018
- Generated business opportunities via cold calls to CXOs and Senior Executives, targeting decision-makers, to promote and sell Robotic Process Automation and Business Intelligence software.
- Orchestrated and managed the scheduling of meetings between Prospects, Product Managers and SMEs, ensuring effective presentations and proposals.
- Worked in targeted markets in Central Europe, South Africa, and the USA, focusing on diverse industries that include Large & Enterprise companies
- Utilized social media channels and internet sources for lead prospecting and qualification, extracting relevant data to pitch appropriate products/services across various business opportunities.
- Conducted market analysis, monitoring market changes and trends to stay informed about new products and services.
- Collaborated closely with Product Managers and SMEs to stay updated on product and service information, enabling targeted up-selling and cross-selling efforts.
Education
Master of Arts - International Tourism & Hospitality Management
Middlesex University
London, England 2014.09 - 2016.01
B.Com - Bachelor of Commerce
Baldwin Methodist College
Bangalore, India 2010.05 - 2013.06
Skills
Market understanding & Networking
undefinedQuote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Manager - Clients Solutions
Space Matrix Design Consultants
07.2022 - Current
Business Development Manager
2gethr
09.2019 - 03.2022
Relationship Manager
Quest Offices
07.2018 - 10.2019
Business Development Executive
Nalashaa Solutions
07.2017 - 05.2018
Master of Arts - International Tourism & Hospitality Management
Middlesex University
2014.09 - 2016.01
B.Com - Bachelor of Commerce
Baldwin Methodist College
2010.05 - 2013.06
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