Harsh Singh
Collection Analyst
Indirapuram
Summary
Results-driven finance and collections professional with 15+ years of experience across Print Media, Broadcast Media, Digital Media, and Financial Services. Proven expertise in accounts receivable, collections, dispute resolution, and financial reporting. Recognized for problem-solving, stakeholder management, and strategic process optimization. Adept at cross-functional collaboration, performance tracking, and driving operational excellence. Currently pursuing Post Graduate Certificate in Digital Marketing (Symbiosis) to expand digital expertise.
Overview
19
19
years of professional experience
2025
2025
years of post-secondary education
2
2
Languages
Work History
Collections Analyst
Airbnb
01.2021 - Current
- Resolved 500+ payment issues/month with 80% success rate, improving dispute resolution turnaround
- Managed key accounts, reducing delinquent balances by 80-85% quarterly
- Optimized escalation & performance tracking, decreasing resolution time by 98%
- Supervised $800,000+ monthly cash postings, achieving 96% reconciliation accuracy
- Led guest claims deposit project & frozen payout initiatives, ensuring compliance with internal policies
- Provided strategic insights on financial transactions, improving operational workflows and automation
- Collaborated with internal teams to implement enhanced financial controls and reporting structures
Corporate Sales
RED FM Network 93.5
01.2018 - 01.2020
- Developed & executed advertising solutions for top brands (LG, Voltas, Hyundai)
- Managed agency relations with Havas, OMD, Mediacom, strengthening business partnerships
- Achieved predefined sales targets, driving strategic business growth
- Spearheaded marketing strategies that increased client engagement by 30%
- Negotiated high-value contracts and optimized revenue generation opportunities
Manager – Ad Sales
The Indian Express Group
01.2016 - 01.2018
- Led corporate client engagement, increasing revenue through customized ad strategies
- Designed strategic marketing campaigns for brands (Maruti, Nexa, Dabur)
- Collaborated with Dentsu, Havas, and Mindshare, optimizing media partnerships
- Conducted market research and competitor analysis to strengthen ad placements
- Implemented new sales initiatives, increasing regional revenues by 25%
Deputy Ad Sales
Jagran Group – Midday
01.2014 - 01.2016
- Managed print media advertising for major clients (Airtel, Zee Salam, Dish TV)
- Developed new business opportunities, enhancing client retention & revenue growth
- Strengthened long-term partnerships with corporate clients to ensure continuous business
- Implemented innovative pricing strategies that optimized advertising revenue
Various Positions
01.2006 - 01.2013
- Worked with Ormita India, Tec Nova, Exevo India in research, account management, and client servicing roles
- Conducted extensive market research, developing insights for business strategies
- Assisted in business development initiatives, securing key contracts
- Created process improvement plans that enhanced operational efficiencies
Education
Post Graduate Diploma - Digital Marketing
Symbiosis
Bachelor of Science - undefined
GS PG College
Schooling - undefined
Saint Joseph’s College
Skills
- Collections & Dispute Resolution
- Financial Analysis & Reporting
- Stakeholder & Client Relationship Management
- Strategic Process Optimization
- Performance Tracking & Metrics Improvement
Hobbies
- Reading financial articles
- Networking
- Public Speaking
Volunteer Work
Financial Literacy Workshops for Youth
Timeline
Collections Analyst
Airbnb
01.2021 - Current
Corporate Sales
RED FM Network 93.5
01.2018 - 01.2020
Manager – Ad Sales
The Indian Express Group
01.2016 - 01.2018
Deputy Ad Sales
Jagran Group – Midday
01.2014 - 01.2016
Various Positions
01.2006 - 01.2013
Bachelor of Science - undefined
GS PG College
Schooling - undefined
Saint Joseph’s College
Post Graduate Diploma - Digital Marketing
Symbiosis
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