Now looking for a new & challenging managerial position, one which will make best use of my existing skills & experience, also future my carrier and personal development.
A confident, highly resourceful and reliable Manager with an in depth understanding of the Bar, banquet, restaurant and hospitality industry. Possessing the required communications skills and flair needed to attract customers, drive sales and develop a business. Flexible in the ability to adapt to challenges when they arise while remaining aware of professional roles and boundaries. Having an approachable, cheerful and friendly personality and a proven ability to ensure that a Guests experience is always relaxing and enjoyable.
Overview
10
10
years of professional experience
Work History
GM manager
Illuzion club & kitchen
Hyderabad
03.2024 - Current
GM manager
The Labyrinth Lakefront
Hyderabad
07.2023 - 05.2024
Company Overview: A little about labyrinth café all the this started with just walking through a piece of land with overgrown grass and an unkempt mango orchard but what we took away was the lake and the green
Ensuring quality from kitchen to service
Making the cost and menu engineering to maximum profitability
Dealing with suppliers for kitchen, maintenance and security to ensure operation flows smoothly
Recruitment and staff assessments
Achieving 90%+ in guest satisfaction
Accounting payable supervision
Cost control & inventory audits for reducing the cost
Maximize sales by implementing different delivery platforms, seasonal menu and promotions
A little about labyrinth café all the this started with just walking through a piece of land with overgrown grass and an unkempt mango orchard but what we took away was the lake and the green
GM manager
Odeum by Prism
Hyderabad
12.2022 - 07.2023
Managing successfully 2 branches operation
Handling the entire opening of ODEUM BY PRISM
Establishing standards for a successful operation for all the new branch
Creating good relation with MNC management for all type of support
Ensuring quality from kitchen to service
Making the cost and menu engineering to maximum profitability
Dealing with suppliers for kitchen, maintenance and security to ensure operation flows smoothly
Recruitment and staff assessments
Achieving 90%+ in guest satisfaction
Accounting payable supervision
Cost control & inventory audits for reducing the cost
Maximize sales by implementing different delivery platforms, seasonal menu and promotions
Operation manager
PRISM CLUB & KITCHEN
Hyderabad
01.2022 - 11.2022
Improving prism operation excellence-track by Medallia results
Implementing prism standards to achieve 90+ in LQA
Creating and implementing F&B Marketing strategy controlling and minimizing the costs and expenses reviews and justification of forecast & Budget with P&L
Preparing financial & business plan reports for food & beverage
Corporate Operation manuals review for training program incorporation
Evaluating employees performance and motivating them to achieve financial goal
Reducing lieu days of all F&B department by driving a good productivity
Implementation of menu engineering
Manager
PRISM CLUB & KITCHEN
Hyderabad
07.2021 - 12.2021
Daily Dinner operation 500+ covers
Exclusive events 1500+ guests
Achieving targets for events
Training the staff to maintain a courteous and professional conduct at all time
Solving guests concerns effectively
Coaching the colleagues to reach their goals and personal development
Implementing tracking system for all colleagues records and audits
Generating ways to improve service and increase revenue & profitability
Maintaining professional guest relations
Creating new SOP’s for an effective and efficient service
Monitoring all aspects for quality service and hygiene
Forecasting
Benchmarking
Team Leader
Saffron Restaurant - Atlantis the Palm
Dubai
11.2018 - 12.2020
Company Overview: South East Asian buffet restaurant offering a variety of cuisines, including Thai, Malaysian, Singaporean, and Chinese.
Assist the team in successfully managing Saffron, a high-revenue buffet restaurant serving over 1,800 guests each day.
Overseeing bar operations and all related responsibilities.
Assist the team in successfully managing Saffron Brunch Bar and operations – one of the best brunch spots in Dubai, bringing in revenue of over USD 100,000 every Friday.
Assist the team in maintaining the standard of the restaurant with innovative action plans based on 7Rooms (feedback) and mystery shopper reports on a monthly basis.
Handling colleagues in an effective manner and ensuring they contribute to achieving CES targets.
Assist and organize special events in the restaurant, including themed brunches, promotions, and corporate luncheons.
Responsible for managing effective customer relationships, ensuring return guests, and a positive restaurant image within the market.
South East Asian buffet restaurant offering a variety of cuisines, including Thai, Malaysian, Singaporean, and Chinese.
T L Banquet Bar & Operation – Atlantis the Palm
Dubai
11.2016 - 04.2018
Ensure the department Budget achieved and Beverage cost is controlled
Deliver the best Beverage service to the clients with the fashion and quality
Ensuring customer satisfaction by achieving delivery of service quality norms by interacting with guests, handle guests requests & resolving complaints
Always Maintain a high standard of personal appearance and hygiene according to H&S policy and standard in Operation including Bar
Monitor and analyze the Beverage menus and different types of Beverage Packages in the Department
Ensuring any beverage inventory discrepancies are consolidated before month end
Ensure that all bar operating standards is adhered to in order to achieve the level of service established in the Departmental Operations Manual
Creating new drinks as part of up-selling practices
Implements Different kind of bar set up for different occasions
Conducting Bar training for individuals & groups also designed training manual
Managed number of Conferences and different type of events including HRH, VVIP, ODC
Coordinating with in-house and potential guests to understand their requirements and customize the product and services accordingly
Evaluating staff performances and giving trainings to enhance the level of competencies
Strategizing the long/ short-term directions by forecasting the future manpower requirement and designing plans for acquiring requisite skills and competencies
Managing with different kind of event managements to make success ll levels
To accomplish any reasonable request of that are necessary
BARTENDER
Banquet Bar & Operation
Dubai
05.2015 - 11.2016
Education
Bachelor in Hotel Management -
Dr. Narayana College of Hotel Management
12.2014
Global Hospitality Skill Development Program -
Westin College of Hotel Management
09.2014
Intermediate - M.P.C
PRSM jr college
VUYYIRE, AP, India
12.2011
SSC -
FLORA high school
VUYYURE, AP, India
Skills
90%
100%
Accomplishments
Executing policies & procedures in the operating systems to achieve greater customer delight.
Successfully managed with team, most important and prestige event bar and Operation Atlantis Grand opening 4000 Guests with Buffet dinner with full premium Alcoholic Bar.
Successfully Managed the Bar and Operation with full premium Alcoholic Bar Prestige Event like Dubai Airshow 2015 to 2017 (3500 guests Set Menu), Luk Oil (2000 guests Buffet), GESF 2015 (2500 guests Set menu) etc.
Successfully managed the running the operation of Asateer in year 2015 to 2017 famous Ramadan tent in Dubai with the capacity of 900pax Cashier in charge, assist to the team Successfully managing Operation including Bar During Ramadan (AED8 Million Revenue)
Successfully managed the Bar and operation, such as New Year’s event (Biggest Gala Dinner) which catering for2500 to 4000 guests in the year 2015 to 2017 full premium Bar.
Successfully managed the Bar and operation We Run Dubai DXB – NIKE event Cash bar for 5000Guests November 2016.
Assist and contribution offered to management @Nasimi beach events, Sandance, Live @ Atlantis special international events minimum 4000 to 10000Guests.
Successfully Managed the, most important all VVIP and huge Banquet events indoor and outdoor including Chaîne des Rôtisseurs and all the type of events including Bar operation.
Nominated Best Manager for Month of March 2019 – Atlantis the palm Dubai