GHANSHYAM DESHMUKH
LOGISTIC HEAD
PUNE
Summary
Dynamic Dispatch Manager with 6 years of experience supervising dispatch staff to coordinate service and deliveries. Monitors and proactively adjusts service to maximize on time performance and productivity. Demonstrates effective use of scheduling software, telephone and data analysis skills to track, trend and take action to effectively manage dispatch support implementation while coaching team members toward improvement.
Overview
23
23
years of professional experience
3
3
years of post-secondary education
Work History
Dispatch Manager
Varroc polymers ltd
Pune
06.2016 - Current
- Conferred with customers to address questions, problems and requests for service or equipment to allocate dispatch coverage during peak service times and during employee shortages.
- Organized and coordinated dispatch training programs for new hires and refresher training programs for existing personnel to continuously promote company vision, values and culture.
- Prepared budget reports and identified resource and labor needs for forecasted workloads.
- Recruited, interviewed and selected employees in compliance with hiring practices and minimum standards of qualification and recommended personnel for promotion, demotion or reclassification to meet staffing requirements.
- Recorded and secured archives of customer requests, services performed and other dispatch information to maintain accurate records and appropriate filing systems.
- Drove sales by delivering expert customer service support for escalated, ongoing or specialized issues.
- Motivated staff to deliver high-level dispatch support while successfully meeting departmental goals.
Production Manager
Bosch chassis system India ltd. chakan
Pune
02.2000 - 05.2016
- Standardized production procedures, job roles, and quality assurance guidelines.
- Managed continuous improvement initiatives to drive gains in quality, flow, and output.
- Resolved issues quickly to maintain productivity goals.
- Sourced materials to keep up with production goals and meet customer demands.
- Reviewed work for quality and compliance with company standards and design specifications.
- Created streamlined production schedules and collaborated with production employees to communicate objectives and goals.
- Estimated labor requirements to support anticipated workload.
- Partnered with leadership on recruiting, hiring and coaching production personnel.
- Studied department operations to assist with development of new or improved methods of tooling and production processes.
Education
Bachelor of Science - DBM
Shreedhokeshwar Vidyalaya Takali Dhokeshwar
Takali Dhokeshwar ,Parner,A.nagar 06.1996 - 03.1999
Skills
Customer communication
undefinedTimeline
Dispatch Manager
Varroc polymers ltd
06.2016 - Current
Production Manager
Bosch chassis system India ltd. chakan
02.2000 - 05.2016
Bachelor of Science - DBM
Shreedhokeshwar Vidyalaya Takali Dhokeshwar
06.1996 - 03.1999
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