GHANSHYAM PATIL
BCOM ACCOUNTING & FINANCE
DAHANIU
Summary
Ambitions ASSETS COLLECTION with more than 1.5 years of experience in debt collection and collections processing. Successful in following up on past due accounts and recouping unpaid balances. Outstanding negotiator skillful in creating manageable repayment plans to reduce debt.
Self-motivated outside sales professional experienced in both technical and non-technical, fast-paced team environments. Relationship building and closing expert. Dependable Collections Specialist successful at meeting high productivity, quality and performance standards. Efficient and competent professional.
Overview
3
3
years of professional experience
3
3
years of post-secondary education
3
3
Languages
Work History
Senior Collection Officer
AU SMALL FINANCE BANK
Boisar
11.2021 - Current
- Worked in call center environment handling manual and automatically dialed outbound calls.
- Used scripted conversation prompts to convey current account information and obtain payments.
- Achieved performance goals on consistent basis.
- Monitored accounts for compliance with established payment plans and flagged non-compliances.
- Maintained high volume of calls and met demands of busy and productive group.
- Prevented impending loss and increased profitability by enforcing scheduled collection campaigns, consistently achieving targeted recovery rate.
SDM Sales Executive
HDFC Life Insurances Co.Limited
Vasai
05.2020 - 11.2021
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Identified issues, analyzed information and provided solutions to problems.
- Onboarded new temps by entering employee information into systems.
- Prepared variety of different written communications, reports and documents.
- Delivered services to customer locations within specific timeframes.
- Collaborated with team members to achieve target results.
- Developed team communications and information for meetings.
Education
BBA - BCOM ACCOUNTING & FINANCE
SRK SENIOR COLLEGE DAHANU
DAHANU 06.2016 - 04.2019
Skills
Insurance and collections procedures
READGING A BOOK
HISTORICAL BOOK
Timeline
Senior Collection Officer
AU SMALL FINANCE BANK
11.2021 - Current
SDM Sales Executive
HDFC Life Insurances Co.Limited
05.2020 - 11.2021
BBA - BCOM ACCOUNTING & FINANCE
SRK SENIOR COLLEGE DAHANU
06.2016 - 04.2019
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