Dynamic banking professional with extensive experience at ICICI Bank, excelling in KYC and AML compliance. Proven track record in team training and development, enhancing operational efficiency. Adept at managing client relations and database management, consistently delivering results under pressure. Recognized for successful migration projects and fostering team collaboration.
Conducted analysis of current account and savings account transactions to identify triggers.
Created case studies analyzing media news impact on customer relationships with Bank.
Follow up with Branch for pending EDD closer
Conducted training sessions for BM, DBM, RHS, BSM on compliance procedures related to KYC and AML.
Managed trading operations for UK clients, including CIL, export and import repayment.
Delivered successful completion of migration project for Singapore Trade Payment operations.
Elevated to Assistant Manager following initial role as Trade Executive in June 2020.
Managed credit card account openings for Singaporean clients in consumer banking operations.
Facilitated integration of new joiners through structured training sessions.
Involved in streamlining KYC and DATAINPUT procedures for online systems.
Oversaw loan operations for PL, AL, and HL disbursement.
Managed initial EMI check procedure.
Ensured accuracy and organization of daily disbursement files.
Managed EMI collection for 3rd bucket customer loans.
Documented field observations and presented findings to NBFC.
Ensured accuracy and completeness in audit reports.
I am Mcom with computer applications graduate, having good experience Banking operation industry, currently working as