Ghayani N

• Working on application migration from mainframe systems to cloud environments using Zena as the job scheduling tool.

•Responsible for scheduling,executing, and deployment jobs to the production cloud environment.

• Coordinate with development and QA teams to ensure smooth and timely migrations.

• Monitor job runs and troubleshoot failures to ensure system stability and uptime.

•Support production deployment activities and contribute to post-deployment validation.

• Schedule Application job details from scratch which is provided by LOB teams.

• A Part of Application Release with concern LOB Teams.

• Gathering Requirements with initial Analysis

• Monitored job cycle during prod job execution.

• Worked on daily basis for all LOB teams according to their requirements.

• Provided fix in case of defects or change control in system testing and UAT phase.

• Work with business users to get the requirements on production issues.

• participated in technical design walkthrough meetings.

• Handled Abends occurred during jobs execution and giving the temporary solution to the problem.

• Managed high -severity incidents end-to-end, following ITIL best practices.
• Collaborated with technical teams to analyze root causes and implement timely resolutions.
• Participated in daily status calls and provided reporting on incident trends.
• Knowledge on handling multiple towers (Network, Windows, Midrange, Webhosting, Storage, Backup, Citrix, Messaging).
• Performing health check reports for multiple towers.
• Worked on incidents, service request & change request.
• Worked on user addition and license providing tasks.
• Maintain backup logs & verify completion of backups.
• Administration, Disk space management for all Servers (Windows, Linux, Unix).
• Configuring shared mailbox.
• Deploy Applications using XLDeploy for Web hosted applications requested by Application teams.
• Handling server alerts/ Data Analysis and Reporting.
• Providing remote support through SCCM for installation Process.
• Monitor status of Citrix VDI and servers via Citrix Director console and Troubleshoot, Restart when required.
• Performed health check for 12 towers within Infra and delivered to management and leadership teams to track issues / concerns within environment.
• Have provided the KT to new joiners and made sure to train them as per project expectation.
• Notified High priority incidents to management and leadership teams for faster resolution.