GHAZALA ASHRAF HODA
Bangalore
Summary
Proactive professional with 12+ years of experience in team leadership, stakeholder management, and training support across corporate environments. Skilled in organizing learning sessions, documenting processes, and managing cross-functional collaboration. Proven ability to design and deliver training, streamline operations, and support business teams with efficient communication and reporting. Seeking to contribute to Learning & Development operations by leveraging strong people skills, process orientation, and hands-on experience in team development.
Overview
14
14
years of professional experience
2007
2007
years of post-secondary education
Work History
BI Consultant, Marketing
Oracle India Pvt. Ltd.
12.2021 - 05.2022
- Designed and delivered training sessions for internal teams on OBIEE dashboards and reporting.
- Partnered with stakeholders to gather requirements, ensuring alignment between business needs and data solutions.
- Developed process documentation and knowledge guides to support team learning and operational consistency.
- Independently managed analytics projects, presenting insights and recommendations to senior management.
Marketing Automation Manager
MRM//McCann
01.2018 - 07.2021
- Led a global team in executing large-scale marketing campaigns; mentored and coached team members to improve efficiency and accuracy.
- Conducted onboarding and process training for new hires, ensuring quick adaptation to tools and workflows.
- Collaborated with marketing and content teams, providing structured feedback to enhance effectiveness of campaigns.
- Documented processes and created best-practice playbooks to improve knowledge transfer across teams.
BI Consultant, Marketing
Oracle India Pvt. Ltd.
02.2016 - 01.2018
- Delivered cross-training sessions on marketing automation tools, increasing team capability and reducing skill gaps.
- Worked with stakeholders to define KPIs, enabling data-driven evaluation of campaign success.
- Created detailed reports and dashboards to support decision-making and learning across departments.
- Supported continuous improvement by documenting recurring issues and providing solutions for process optimization.
Co-founder
ZoAsh
04.2014 - 02.2016
- Oversaw hiring, training, and team development to ensure smooth day-to-day business operations.
- Built and maintained strong client relationships, ensuring effective communication and service delivery.
- Implemented systems for inventory, accounting, and administration to streamline operations.
- Encouraged employee skill-building through structured guidance and on-the-job learning.
BI Consultant, Marketing
Oracle India Pvt. Ltd.
03.2012 - 03.2014
- Conducted knowledge-sharing workshops on BI tools, supporting team capability building.
- Prepared weekly performance reports for management, highlighting learning opportunities and areas of improvement.
- Partnered with users and administrators to define reporting requirements and trained them on system usage.
- Ensured process adherence through detailed documentation and internal training.
Technical Specialist
Zeus Systems Pvt. Ltd.
01.2008 - 05.2011
- Collaborated with clients to gather requirements and coordinate project deliverables.
- Designed and implemented user-friendly interfaces, ensuring knowledge transfer to client teams.
- Created training materials and conducted internal sessions to share technical expertise with colleagues.
- Documented technical processes, enabling consistent practices across projects.
Education
B.E. - Information Technology
M. H. Saboo Siddik College of Engineering
XII -
G. N. Khalsa College of Arts, Science and Commerce
Mumbai, MaharashtraX -
St. Sebastian High School
Mumbai, MaharashtraSkills
Learning & Development Support (Training sessions, Team Mentoring, Cross-training)
Stakeholder Management & Communication
Documentation & Process Management
Employee Onboarding & Training Coordination
Team Leadership & Performance Tracking
Data-driven Decision Making & Reporting
Timeline
BI Consultant, Marketing
Oracle India Pvt. Ltd.
12.2021 - 05.2022
Marketing Automation Manager
MRM//McCann
01.2018 - 07.2021
BI Consultant, Marketing
Oracle India Pvt. Ltd.
02.2016 - 01.2018
Co-founder
ZoAsh
04.2014 - 02.2016
BI Consultant, Marketing
Oracle India Pvt. Ltd.
03.2012 - 03.2014
Technical Specialist
Zeus Systems Pvt. Ltd.
01.2008 - 05.2011
XII -
G. N. Khalsa College of Arts, Science and Commerce
X -
St. Sebastian High School
B.E. - Information Technology
M. H. Saboo Siddik College of Engineering
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