Summary
Overview
Work History
Education
Skills
Timeline
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Gianna Monstvil

Crown Point

Summary

Demonstrates strong problem-solving skills and a proactive approach to new and old tasks. Known for adaptability, creativity, and a talent for navigating challenges. Committed to making meaningful contributions and advancing in the company.

Overview

2
2
years of professional experience

Work History

Crew Member Trainer

McDonald's
09.2023 - 03.2025
  • Provided polite and engaging customer service by efficiently taking orders and addressing concerns.
  • Maintained cleanliness and organization in the restaurant to enhance the customer experience.
  • Collaborated with fellow crew members for smooth shift transitions, ensuring efficient operations throughout the day.
  • Contributed to increased sales by upselling menu items and promoting special offers.
  • Adapted quickly to fast-paced environment, ensuring smooth operations during peak hours.
  • Trained new team members on procedures, customer service, and sales techniques.

Family Nanny

Zaina Leonard
01.2023 - 02.2025
  • Provided attentive childcare and supervision, ensuring the children's safety and well-being.
  • Supported families in maintaining household order by performing light housekeeping chores, meal preparation, and other tasks.
  • Managed challenging behaviors calmly and effectively while encouraging self regulation.
  • Maintained a positive and nurturing environment to support social and emotional growth.
  • Resolved conflicts among siblings, teaching valuable lessons in communication and compromise.

Education

Indiana Gateway Digital Academy
Clarksville, IN

Skills

  • Conflict resolution techniques
  • Time management
  • Multitasking and organization
  • Customer service

Timeline

Crew Member Trainer

McDonald's
09.2023 - 03.2025

Family Nanny

Zaina Leonard
01.2023 - 02.2025

Indiana Gateway Digital Academy

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Gianna Monstvil